Information Technology Business Analyst

BlueGrace Logistics; Riverview (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

BlueGrace Logistics is seeking a business liaison to bridge between business stakeholders and the development team for client requirements and integrations with our BlueShip system.

You will analyze current processes, document requirements, and support the delivery of IT solutions with strong communication and stakeholder management skills.

Qualifications

• Experience coordinating across business and technical teams.
• Understanding of the software development lifecycle (SDLC).
• Ability to translate business requirements into clear specs and tests.

Responsibilities

• Serve as the liaison between business stakeholders and development team.
• Conduct current state assessments of processes and systems.
• Perform gap and data analysis to identify improvements.
• Provide functional clarification to developers and manage stakeholder expectations.
• Create design artifacts (functional specs, wireframes, use cases, data dictionaries).
• Contribute to IT solution strategy, governance, and design.
• Document, socialize, and triage issues, defects, and enhancements.
• Review test plans, cases, and user guides; assist in roadmap delivery.
• Plan and execute test plans to ensure solution quality.

Skills

Stakeholder management

Communication

Problem-solving

Team coordination

SDLC knowledge

Tools

Microsoft 365

SharePoint

Teams

OneDrive

Copilot

Custom application development

Data analytics

Azure DevOps

JIRA

Visio

Figma

Prototyping tools

Job description

This role is responsible for serving as the business liaison between the business stakeholders and development team to implement and support client requirements and integrations with our proprietary transportation management system—BlueShip.

Duties and responsibilities:

• Conducts current state assessments of business processes and supporting systems
• Performs gap and data analysis in support of identifying improvement opportunities
• Supports developers by providing functional clarification and setting expectations with team and stakeholders
• Identifies, documents, and assists in managing change; transitions delivered solution to end users
• Authors and creates design artifacts such as functional design specifications, low fidelity wireframes, use cases, user personas, data dictionaries, process and data flow diagrams
• Contributes to the strategy, governance, and design of IT solutions
• Documents, socializes, and triages issues, defects, and enhancement requests
• Reviews enhancement requests, test plans and cases, user guides, capability discovery and delivery roadmaps
• Plans and executes test plans and test cases; ensure overall quality of solution is preferred

Qualifications:

• Experienced with one (1) or more of the following solutions, required: Microsoft 365; (SharePoint, Teams, OneDrive, or Copilot), Custom Application Development, Data analytics, Azure DevOps, JIRA, Visio or other project management tools, preferred, Figma, or other prototyping and interface design tools, preferred
• Ability to work effectively both independently and as part of a team.
• Proven track record of managing multiple projects simultaneously and meeting deadlines.
• Strong problem-solving skills and the ability to think critically and strategically.
• Knowledge of the software development life cycle
• Ability to proactively identify risks and participate in the mitigation plan
• Ability to solve problems, identify solutions, and appropriately elevate issues
• Excellent communication and presentation skills, both verbal and written
• Excels at operating in a fast-paced technical environment