IT Business Analyst

Transportation Insight; Hickory (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Transportation Insight seeks an IT Business Analyst to bridge business needs and IT solutions within its logistics-focused operations. The role requires translating requirements, coordinating with IT and business teams, and documenting specifications.

Responsibilities include designing workflow diagrams, prioritizing IT requests, and mentoring junior staff while supporting system enhancements in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent experience in the field.
• 5+ years in transportation/logistics.
• 3+ years leading and supporting software development projects.
• 3+ years’ experience as IT Business Analyst.

Responsibilities

• Determine operational objectives by studying business functions and gathering requirements.
• Translate business needs to IT solutions and communicate with stakeholders.
• Construct workflow charts and diagrams; write specifications.
• Collaborate with IT directors to ensure project needs are met.
• Develop reports on application development and deployment.
• Lead and coach junior staff as needed.

Skills

Analytical thinking

Problem-solving

Communication

Time management

Team collaboration

Business analysis

Education

Bachelor’s degree in logistics, supply chain, business, economics, or CIS

Tools

Visio

Microsoft Word

Microsoft Excel

Job description

As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain.

Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day.

JOB PURPOSE:

The business analyst's primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. This person will serve as the liaison between the business and IT departments. Also responsible for the translation of business needs to IT solutions, and vice versa, with current programs, projects, and initiatives in mind.

CRITICAL JOB FUNCTIONS:

• Determine operational objectives by studying business functions; gathering information and evaluating output requirements and formats
• Gather intelligence from corporate executives and middle managers about needs and future growth
• Construct workflow charts and diagrams, studying system capabilities and writing specifications
• Improve systems by studying current practices and designing modifications
• Recommend controls by identifying problems and writing improved procedures
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Participate in IT prioritization meetings, ranking IT requests according to impact and difficulty
• Partner with application directors and creators to ensure each project meets a specific need and resolves successfully
• Compile and distribute reports on application development and deployment
• Consult with the executive team and the IT department on the newest technology and its implications in the industry
• Providing leadership, training, coaching, and guidance to junior staff

SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:

• Ability to impact operations and effect change without being confrontational
• Ability to work independently and with others
• Extremely organized with strong time-management skills
• Understanding of modeling techniques and methodologies
• Knowledge of software development lifecycles
• Competency in Microsoft applications including Word, Excel, and Visio
• Exceptional analytical and conceptual thinking skills

JOB REQUIREMENTS:

• Bachelor’s degree in logistics, supply chain, business, economics, computer information systems or equivalent experience in the industry at the discretion of the hiring manager.
• 5+ years’ experience working in transportation/logistics
• 3+ years’ experience as an IT Business Analyst
• 3+ years’ experience leading and supporting software development projects
• Excellent problem-solving skills
• Must possess a proven ability to complete detailed assignments accurately in a timely fashion
• Strong organizational and planning skills
• Strong written and oral communication skills

EEOC/ADA STATEMENT:

Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.