Senior Business Analyst - Tech & ECM Lead (Hybrid)

Fisher Investments; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Fisher Investments is seeking a Senior Business Analyst to support the Enterprise Content Management Technology team in Plano, TX. You will liaise between business and IT to elicit, analyze, communicate, and validate requirements, driving automation and process improvements across policies, processes, and information systems.

You’ll oversee projects end-to-end, craft user stories and use cases, and define technical design specs for high-impact initiatives while maintaining accuracy across

Qualifications

• 5+ years as a Business Analyst on Technology projects.
• Expertise in gathering, analyzing, documenting, and prioritizing complex business and technical requirements.
• Strong proficiency in creating current-state ("As-Is") and future-state ("To-Be") workflows, user stories, and use cases.
• Proven experience managing end-to-end software rollouts and technical platform integrations.

Responsibilities

• Oversee various projects from beginning to end, ensuring implemented solutions effectively meet our needs.
• Create user stories and acceptance criteria.
• Create flow charts, process flow diagrams, and use cases.
• Identify ways to refine processes by recommending items for automation, re-structuring, or elimination.
• Provide application support.
• Use design skills to define Technical Design Specifications for complex and high impact projects.
• Research external software solutions.
• Provide business recommendations based on critical analysis.
• Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates.
• Be the Technical Product Owner for Fisher Investments Document Generation system.

Skills

Business analysis

Requirements gathering

Process modeling

Stakeholder management

Technical liaison

Job description

Fisher Investments is seeking a Senior Business Analyst to support the Enterprise Content Management Technology team in Plano, TX. You will liaise between business and IT to elicit, analyze, communicate, and validate requirements, driving automation and process improvements across policies, processes, and information systems.

You’ll oversee projects end-to-end, craft user stories and use cases, and define technical design specs for high-impact initiatives while maintaining accuracy across