Senior Business Analyst

Motion Recruitment; Plano (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

401(k) plan with match

Flexible Spending Accounts

Voluntary Life Insurance

Job summary

A leading IT services provider is seeking a Sr. Business Analyst to join their hybrid team in Plano, TX. This role focuses on supporting North America Professional Services through business process analysis and transformation efforts. The ideal candidate will have over 5 years of experience, strong documentation skills, and the ability to work in ambiguous environments. You will gather existing documentation, conduct stakeholder interviews, and create process maps to identify inefficiencies and translate stakeholder input into clear business requirements.

Qualifications

• 5+ years experience as a Business Analyst or similar role.
• Experience with business process documentation and analysis.
• Ability to synthesize complex discussions into documentation.

Responsibilities

• Partner with leadership for business process analysis.
• Gather and review existing process documentation.
• Conduct stakeholder interviews to document processes.
• Build current-state process maps and workflows.
• Identify pain points and improvement opportunities.
• Prepare summaries and reports for leadership.

Skills

Business process documentation

Process mapping

Workflow analysis

Stakeholder interviews

Strong written communication

Problem-solving in ambiguous environments

Job description

One of the leading providers of best-in-class information technology services and solutions is looking for a Sr. Business Analyst to join their Hybrid team in Plano, TX!

Our client is seeking a Senior Business Analyst to support North America Professional Services business process analysis and transformation efforts. In this role, you will partner closely with senior leaders to gather and organize existing process documentation, map current-state workflows, identify operational pain points, and translate stakeholder input into clear, structured materials that support enterprise transformation initiatives. The ideal candidate is a strong process-focused Business Analyst who can work through ambiguity, bring structure to complex operational processes, and help document actionable insights that support decision-making and future process improvements.

Contract Duration: 6-Month Contract with the opportunity for extension or conversion

Required Skills & Experience

• 5+ years of experience working as a Business Analyst, Senior Business Analyst, or Business Process Analyst
• Strong experience with business process documentation, process mapping, and workflow analysis
• Experience gathering business requirements and conducting stakeholder interviews and workshops
• Ability to work in ambiguous environments and create structured documentation and clear outputs
• Experience supporting large-scale transformation initiatives, enterprise platform changes, or operational improvement programs
• Strong written communication skills with the ability to synthesize complex discussions into clear business documentation
• Experience maintaining requirements logs, decision logs, issue trackers, and business analysis artifacts

What You Will Be Doing

Daily Responsibilities

• Partner directly with leadership to support Professional Services business process analysis and transformation activities
• Gather and review existing process documentation, SOPs, work instructions, and business rules across multiple teams
• Conduct stakeholder interviews and working sessions to document how processes are currently performed
• Build current-state process maps, workflows, and supporting documentation across key business functions
• Identify and document pain points, inefficiencies, risks, and improvement opportunities within operational processes
• Translate stakeholder input into structured business requirements and supporting documentation
• Maintain key artifacts including requirements logs, issue trackers, assumptions, and decision logs
• Prepare summaries, reports, and briefing materials to support leadership in program discussions and decision making
• Track open issues, action items, and decisions to ensure alignment across stakeholders

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Legal and Identity Protection Plans
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.