Senior Business Analyst / Scrum Master

Cyient; East Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Cyient is seeking a Senior Business Analyst / Scrum Master to guide requirements and agile delivery for a critical enterprise dashboard project. You will lead cross-functional collaboration across planning, repairs, sourcing, and supplier management to ensure accurate business rules and seamless user experiences.

In this role you will translate business needs into detailed user stories, acceptance criteria, and functional specs, while driving agile ceremonies, helping the team maintain momentum,

Qualifications

• Deep knowledge of MRO operations (repair/overhaul, planning, supplier performance, inventory optimization).
• Strong Digital Transformation and process reengineering experience, including automation opportunities.
• Translate business needs into user stories, acceptance criteria, and functional requirements.
• Experience with dashboards, KPIs, and data-driven decision making.
• Ability to bridge business and technical discussions.
• Experience facilitating Scrum ceremonies and removing impediments.

Responsibilities

• Lead requirement gathering across planning, repairs, sourcing, and supplier management stakeholders.
• Define business rules for alert triggers, severity scoring, categorization, and routing.
• Map current vs. future state MRO processes to support transformation objectives.
• Create functional specs for dashboard behavior, drilldowns, and user interactions.
• Validate data sources, definitions, and thresholds with SMEs.
• Partner with engineering and data science to implement business logic.
• Support UAT planning, execution, defect triage, and readiness activities.

Skills

MRO operations

Digital transformation

Agile & Scrum

User stories & specs

Dashboards & KPIs

Stakeholder alignment

Communication skills

Workflow platforms

Tools

Webcon

Job description

Seeking a Business Systems Analyst / Scrum Master to support a development of a critical enterprise application . This role is critical to ensuring high-quality requirements, efficient delivery execution, and alignment between business needs and technical implementation.

Business Analysis & Functional Scope

• Lead requirement gathering across planning, repairs, sourcing, and supplier management stakeholders.
• Define business rules for alert triggers, severity scoring, categorization, and operational routing.
• Map current state vs. Future state MRO processes to ensure the dashboard supports Digital Transformation objectives.
• Create detailed functional specifications for dashboard behavior, drilldowns, workflow steps, and user interactions.
• Validate data sources, operational definitions, and exception thresholds with SMEs.
• Partner with engineering and data science teams to ensure business logic is accurately implemented.
• Support UAT planning, execution, defect triage, and readiness activities.

Preferred Skills & Expertise (Senior Business Analyst Focus)

• Deep knowledge of MRO operations, including repair/overhaul processes, planning, demand management, supplier performance, and inventory optimization.
• Strong Digital Transformation and process reengineering expertise, including identifying automation opportunities and designing improved end to end workflows.
• Ability to define alert thresholds, KPIs, and exception logic that reflect operational priorities.
• Experience translating business needs into detailed user stories, acceptance criteria, and functional requirements.
• Familiarity with analytics and data consumption (Dashboards, KPIs, exception logic), and ability to collaborate with data and ML teams.
• Strong communication skills to bridge business and technical discussions.
• Experience with enterprise workflow platforms (e.g., Webcon or similar) and understanding of routing logic and playbookdriven actions (preferred).
• Serve as Scrum Master, facilitating:
  • Sprint planning
  • Daily stand-ups
  • Sprint reviews and retrospectives
• Drive team execution by removing impediments and maintaining delivery momentum
• Ensure adherence to agile best practices, sprint cadence, and delivery timelines
• Comprehensive business requirements and functional specification documents.
• MRO process maps (currentstate and optimized futurestate).
• Detailed alert logic definitions, severity rules, and routing criteria.
• User stories, acceptance criteria, and UX input for dashboard and workflow features.
• Stakeholder alignment materials, including workshops, walkthroughs, and prioritization sessions.
• UAT plan, test cases, and results documentation.
• Operational readiness and training materials for end users.
• Optional: Postlaunch support for adoption, process alignment, and enhancement planning.

Engagement Expectations

• Close collaboration with operations, supply chain, data science, and engineering teams.
• Iterative refinement with demos and business validation every 1–2 weeks.
• Ability to drive clarity, resolve ambiguity, and ensure the solution meets operational and DT goals.