Senior Business Analyst – Public Sector Tax Tech

Virginia Department of Taxation; Richmond (VA); On-site; USD 70,000 - 76,000; Full time

Benefits offered by this job

Flexible schedule

State holidays

Health benefits

Public service loan forgiveness

Retirement benefits

Job summary

Virginia Department of Taxation seeks two Senior Business Analysts to support Tax Processing, enhancing tax return processing and payment systems. You will join a dedicated team handling online services and data capture of paper returns and payments, processing over 14 million tax returns and 8 million payments to support essential public services.

You will provide senior functional and analytical system support, develop complex business requirements, analyze and solve problems, and ensure

Qualifications

• Experience in time-sensitive, public-facing online programs.
• Strong analytical and problem-solving skills.

Responsibilities

• Providing senior level functional and analytical system support.
• Developing complex business requirements for system improvements.
• Performing business system analysis and problem solving.
• Ensuring system changes are working per design.
• Participating in Agency projects.
• Developing and maintaining documentation.

Job description

Virginia Department of Taxation seeks two Senior Business Analysts to support Tax Processing, enhancing tax return processing and payment systems. You will join a dedicated team handling online services and data capture of paper returns and payments, processing over 14 million tax returns and 8 million payments to support essential public services.

You will provide senior functional and analytical system support, develop complex business requirements, analyze and solve problems, and ensure