Senior Government Business Analyst & Content Strategist

CGS Federal (Contact Government Services); Washington (District of Columbia); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

endent Care, and Commuter

Paid Time Off and Holidays

Job summary

CGS Federal (Contact Government Services) is seeking a Business Analyst to work with a large federal agency within CGS. You will partner with internal business owners and external partners to understand new opportunities and define functional requirements.

As a Business Analyst in Business operations and Content Strategy, you will develop process maps, document requirements, and translate complex product information into clear content for various stakeholders while supporting government

Qualifications

• Must be a U.S. Citizen.
• Bachelor's Degree in Computer Science, or Engineering.
• Must be able to obtain Government Security clearance after a stringent background check.
• 7+ years of experience in business analysis, systems analysis, or design of information systems programs.
• Experience with phase-based and Agile delivery methods.
• Experience with Jira or other Agile tools.
• Excellent communication and ability to work in team environments and independently.
• Familiarity with government projects and policy/procedures teams.

Responsibilities

• Support the development of briefings, agendas, and other documentation for stakeholders.
• Document and analyze business and functional requirements and translate into process maps and system specs.
• Develop documentation including diagrams, operations concepts, and status reports.
• Create briefings and communications for customers, management, and executives.
• Identify and implement opportunities for service delivery improvement and new technology.
• Independently gather information from subject matter experts to develop procedure manuals and technical specifications.
• Develop understanding of Microsoft and Atlassian products (Teams, SharePoint, Visio, Jira, Confluence) to translate product information into clear content.
• Research, outline, write, and edit content in collaboration with team members.
• Develop content in various media forms with a cohesive voice across documentation.
• Perform risk management and communicate risks and issues.
• Support continuous improvement by recommending product and process enhancements.
• Manage client interaction and expectations regarding team efforts.
• Coordinate cross-team dependencies and collaboration.
• Seek opportunities to increase customer satisfaction and long-term client relationships.

Skills

Business analysis

Agile delivery

Communication

Stakeholder management

Documentation

Requirements gathering

Education

Bachelor's degree in Computer Science or Engineering

Tools

Jira

Confluence

SharePoint

Visio

Teams

Job description

CGS Federal (Contact Government Services) is seeking a Business Analyst to work with a large federal agency within CGS. You will partner with internal business owners and external partners to understand new opportunities and define functional requirements.

As a Business Analyst in Business operations and Content Strategy, you will develop process maps, document requirements, and translate complex product information into clear content for various stakeholders while supporting government