Senior Business Analyst – FOIA & Systems (Onsite DC)

cFocus Software Incorporated; Washington (District of Columbia); On-site; USD 95,000 - 135,000; Full time

Job summary

cFocus Software Incorporated seeks a Sr. Business Analyst to support the EEOC program in Washington, DC.

This on-site role requires a Public Trust clearance or the ability to obtain one, and focuses on requirements management, process improvement, and liaison work with OCIO and FOIA teams. The successful candidate will lead requirements sessions, model processes, and ensure alignment of business needs with IT solutions while facilitating communication across technical and non-technical

Qualifications

• Bachelor's degree or 8+ years BA experience in business analysis, requirements management, or process improvement.
• Current Business Analysis certification.
• Experience supporting enterprise IT and business transformation initiatives.
• Experience communicating with both technical and non-technical stakeholders.
• Experience with FOIA processes and case management systems (preferred).
• Strong writing and verbal communication skills.

Responsibilities

• Lead business process analyses, workflow assessments, and requirements-gathering sessions.
• Document, validate, prioritize, and manage business, functional, and system requirements.
• Act as liaison between business units and technical teams, translating needs into actionable requirements.
• Develop and maintain process models, workflows, use cases, and requirements artifacts (Visio).
• Assess current processes for gaps and inefficiencies; identify improvements and integration challenges.
• Recommend solutions to improve operational performance and system integration.
• Evaluate applications for alignment with goals and statutory requirements.
• Maintain inventory of agency applications and anticipate future needs.
• Collaborate across functions to ensure alignment and value delivery.
• Apply SDLC and Agile principles to projects; support FOIA program improvements.
• Prepare status reports, requirements packages, and other artifacts for EEOC customers.

Skills

Stakeholder engagement

Requirements management

Process improvement

Business process modeling

Workflow analysis

Agile principles

Communication (verbal/written)

Education

Bachelor's degree in Business Administration / Information Systems / Management or related field

8+ years relevant professional experience in BA, requirements, process improvement

Tools

Microsoft Visio

Job description

cFocus Software Incorporated seeks a Sr. Business Analyst to support the EEOC program in Washington, DC.

This on-site role requires a Public Trust clearance or the ability to obtain one, and focuses on requirements management, process improvement, and liaison work with OCIO and FOIA teams. The successful candidate will lead requirements sessions, model processes, and ensure alignment of business needs with IT solutions while facilitating communication across technical and non-technical