Senior Business Analyst (incl. FOIA Systems Analyst duties)

Bailey Information Technology Consultants, LLC; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

Bailey Information Technology, LLC seeks a Senior Business Analyst for the EEOC OCIO Enterprise Helpdesk at EEOC Headquarters in Washington, DC. You will translate business needs into requirements and support FOIA program administration and related systems.

Responsibilities include interviewing stakeholders, modeling processes, evaluating current applications, and guiding improvements. A Public Trust background check is required; full-time onsite position with standard SDLC/Agile practices.

Qualifications

• Bachelor's degree required in business/IS/management or related field.
• Minimum of 8 years of relevant professional experience in business analysis, requirements management, and stakeholder engagement.

Responsibilities

• Identify, document, and validate business requirements and processes.
• Create business process models and workflow diagrams (Visio).
• Evaluate existing applications and identify opportunities for improvement and modernization.
• Assess current and proposed processes to find gaps and inefficiencies; propose solutions.
• Serve as FOIA Systems Analyst for FOIA processes and supporting applications.
• Support FOIA case management systems implementation, configuration, testing, and maintenance.
• Act as liaison between business and technical teams to distinguish requirements from enhancements.
• Review project requirements to ensure value delivery and alignment with needs.
• Support SDLC projects using standard methodologies and Agile where applicable.

Skills

Business analysis

Requirements management

Process improvement

Stakeholder engagement

Enterprise IT experience

Education

Bachelor's degree in Business Administration, Information Systems, Management, or related field

Tools

Microsoft Visio

Job description

Senior Business Analyst (incl. FOIA Systems Analyst duties)

• Washington, DC
• Information Technology

Bailey Information Technology, LLC

Service-Disabled Veteran-Owned Small Business (SDVOSB) - Woodbridge, VA

[NON-KEY]

Senior Business Analyst (incl. FOIA Systems Analyst duties)

EEOC OCIO Enterprise Helpdesk (EHD)

Contingent Position - Anticipated Contract Award

Location Onsite, EEOC Headquarters, Washington, DC

Labor Category Business Analysis / Process Improvement

Key Personnel No

Staffing Basis Full-time (1 position)

CLEARANCE / SUITABILITY REQUIREMENT: Public Trust - SF-85P Background Investigation Required. No Secret, Top Secret, or other national security clearance is required for this position.

Position Summary

Serves as liaison between EEOC business units and technical teams, translating business needs into requirements and facilitating discussions with technical and non-technical stakeholders. Also serves as the qualified FOIA Systems Analyst supporting administration, operation, and continuous improvement of the Agency's FOIA program and supporting systems.

Key Responsibilities

• Conduct interviews, workshops, and fact-finding sessions to identify, document, and validate business requirements, processes, and operational challenges.
• Develop business process models, workflow diagrams, use cases, and process flow documentation using tools such as Microsoft Visio.
• Evaluate existing business applications, maintain an inventory of agency systems/capabilities, and identify opportunities for process improvement, automation, and modernization.
• Assess current/proposed business processes to identify gaps, redundancies, and inefficiencies; recommend solutions to improve operational performance.
• Serve as FOIA Systems Analyst: analyze FOIA business processes and supporting applications; recommend improvements to efficiency, transparency, reporting, and records management.
• Support implementation, configuration, testing, maintenance, and modernization of FOIA case management systems and related technologies.
• Serve as liaison between business stakeholders and technical development teams to distinguish requirements from desired enhancements.
• Review and validate project requirements to ensure proposed solutions meet business needs and deliver measurable value.
• Support projects using standard SDLC methodologies, project management best practices, and Agile principles where applicable.

Minimum Qualifications

• Bachelor's degree in Business Administration, Information Systems, Management, or a related field.
• In lieu of a degree, a minimum of 8 years of relevant professional experience performing business analysis, requirements management, process improvement, and stakeholder engagement.
• Demonstrated experience supporting enterprise-level IT and business transformation initiatives.

Certifications

• Current Business Analysis certification required.

General Requirements (All Positions)

• Must currently hold, or be able to favorably pass, a full-field five-year employment background investigation (SF-85P) prior to performing work.
• This is a Public Trust suitability requirement (OPM standards, 5 CFR Part 736), not a national security clearance.
• Acceptable command of the English language.
• Subject to Contractor-funded training of at least 40 hours/year in core competencies.