Senior BA & FOIA Systems Analyst

Bailey Information Technology Consultants, LLC; Washington, Northern (District of Columbia, KY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Bailey Information Technology, LLC is seeking a Senior Business Analyst to serve as liaison between EEOC business units and technical teams, translating business needs into requirements and supporting the Agency's FOIA program and related systems.

The role requires a bachelor’s degree (or 8+ years of experience in lieu) and a current Business Analysis certification, with hands-on work in process modeling, requirements management, and FOIA system improvements.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Management, or a related field.
• In lieu of a degree, a minimum of 8 years of relevant professional experience performing business analysis, requirements management, process improvement, and stakeholder engagement.
• Current Business Analysis certification.

Responsibilities

• Conduct interviews, workshops, and fact-finding sessions to identify, document, and validate business requirements, processes, and operational challenges.
• Develop business process models, workflow diagrams, use cases, and process flow documentation using tools such as Microsoft Visio.
• Evaluate existing business applications, maintain an inventory of agency systems/capabilities, and identify opportunities for process improvement, automation, and modernization.
• Assess current/proposed business processes to identify gaps, redundancies, and inefficiencies; recommend solutions to improve operational performance.
• Serve as FOIA Systems Analyst: analyze FOIA business processes and supporting applications; recommend improvements to efficiency, transparency, reporting, and records management.
• Support implementation, configuration, testing, maintenance, and modernization of FOIA case management systems and related technologies.
• Serve as liaison between business stakeholders and technical development teams to distinguish requirements from desired enhancements.
• Review and validate project requirements to ensure proposed solutions meet business needs and deliver measurable value.
• Support projects using standard SDLC methodologies, project management best practices, and Agile principles where applicable.

Skills

Stakeholder engagement

Requirements management

Business analysis

SDLC concepts

Education

Bachelor's degree in Business Administration / Information Systems / Management

Tools

Microsoft Visio

Case management software

Job description

Bailey Information Technology, LLC is seeking a Senior Business Analyst to serve as liaison between EEOC business units and technical teams, translating business needs into requirements and supporting the Agency's FOIA program and related systems.

The role requires a bachelor’s degree (or 8+ years of experience in lieu) and a current Business Analysis certification, with hands-on work in process modeling, requirements management, and FOIA system improvements.