Senior Business Analyst

ASSYST, Inc.; Towson (MD); On-site; USD 110,000 - 140,000; Full time

Job summary

ASSYST, Inc. is seeking a Senior Business Analyst to analyze business processes, define system requirements, and support technology implementation for a client, initially focusing on replacing a Jail Management System.

You will collaborate with business stakeholders, SMEs, technical teams, and vendors to validate requirements, evaluate solutions, support integration, and ensure a successful rollout. The role demands strong analysis, documentation, and communication skills, with experience in

Qualifications

• Bachelor's degree in a related field.
• 12+ years of systems analysis or related field.
• Experience with Public Safety system implementations.
• Strong requirements gathering and documentation skills.
• Ability to translate business needs into technology solutions.
• Excellent communication and interpersonal skills.
• Experience with government entities and public sector projects is a plus.

Responsibilities

• Gather, analyze, validate, and document functional and non-functional system requirements.
• Analyze current processes, workflows, and data flows to identify improvements and solutions.
• Collaborate with stakeholders, SMEs, PMs, developers, and vendors on design and implementation.
• Develop system design documents, functional specs, and prototypes as needed.
• Prepare unit and system tests and facilitate UAT.
• Support implementation, integration, troubleshooting, and post-production operations.
• Document requirements for enhancements, change requests, and break/fix activities.
• Assess solutions, identify business needs, and recommend process improvements.
• Develop and maintain requirements, test plans, docs, and performance metrics.
• Provide stakeholder consultation, technical assistance, and user training.
• Maintain relationships and ensure confidentiality of sensitive information.

Skills

Requirements gathering

Business process analysis

Stakeholder communication

System design

UAT/testing

Education

Bachelor's degree

Job description

ASSYST is seeking a Senior Business Analyst to analyze business processes, define system requirements, and support technology implementation for a client, with an initial focus on replacing a Jail Management System. The role involves collaborating with business stakeholders, subject matter experts, technical teams, and vendors to validate requirements, evaluate solutions, support system integration, and ensure successful implementation.

• Gather, analyze, validate, and document functional and non-functional system requirements.
• Analyze existing business processes, workflows, and data flows to identify improvements and recommend technology solutions.
• Collaborate with business stakeholders, SMEs, project managers, developers, and vendors on solution design and implementation.
• Develop system design documents, functional specifications, and prototypes as required.
• Prepare unit and system testing scripts and facilitate User Acceptance Testing (UAT).
• Support system implementation, integration, troubleshooting, and post-production operations.
• Document requirements for system enhancements, change requests, and break/fix activities.
• Assess technology solutions, identify business needs, and recommend process improvements.
• Develop and maintain business requirements, test plans, technical documentation, and system performance metrics.
• Provide stakeholder consultation, technical assistance, and user training throughout project implementation.
• Maintain effective working relationships and ensure the confidentiality of sensitive and proprietary information.

Required Skills:

• Bachelor's degree in Business, Computer Science, or a related field.
• Should have 12+ years of experience in systems analysis, change management analysis, project management, program analysis, or a related field.
• Demonstrated experience in Public Safety system implementations and post-production support as a primary technical resource.
• Knowledge of information systems planning, development, implementation, and maintenance.
• Strong business process analysis, requirements gathering, system design, and technical documentation skills.
• Experience developing functional specifications, test plans, and test scripts.
• Strong analytical, problem-solving, communication, and interpersonal skills.
• Ability to translate business requirements into effective technology solutions and collaborate with technical and non-technical stakeholders.

Preferred Qualifications:

• Experience working with a government entity.
• Five or more years of experience with Public Safety projects.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ASSYST, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.