Senior Business Analyst - Public Safety System Implementations

ASSYST, Inc.; Towson (MD); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

ASSYST, Inc. is seeking a Senior Business Analyst to analyze business processes, define system requirements, and support technology implementation for a client, initially focusing on replacing a Jail Management System.

You will collaborate with business stakeholders, SMEs, technical teams, and vendors to validate requirements, evaluate solutions, support integration, and ensure a successful rollout. The role demands strong analysis, documentation, and communication skills, with experience in

Formación

• Bachelor's degree in a related field.
• 12+ years of systems analysis or related field.
• Experience with Public Safety system implementations.
• Strong requirements gathering and documentation skills.
• Ability to translate business needs into technology solutions.
• Excellent communication and interpersonal skills.
• Experience with government entities and public sector projects is a plus.

Responsabilidades

• Gather, analyze, validate, and document functional and non-functional system requirements.
• Analyze current processes, workflows, and data flows to identify improvements and solutions.
• Collaborate with stakeholders, SMEs, PMs, developers, and vendors on design and implementation.
• Develop system design documents, functional specs, and prototypes as needed.
• Prepare unit and system tests and facilitate UAT.
• Support implementation, integration, troubleshooting, and post-production operations.
• Document requirements for enhancements, change requests, and break/fix activities.
• Assess solutions, identify business needs, and recommend process improvements.
• Develop and maintain requirements, test plans, docs, and performance metrics.
• Provide stakeholder consultation, technical assistance, and user training.
• Maintain relationships and ensure confidentiality of sensitive information.

Conocimientos

Requirements gathering

Business process analysis

Stakeholder communication

System design

UAT/testing

Educación

Bachelor's degree

Descripción del empleo

ASSYST, Inc. is seeking a Senior Business Analyst to analyze business processes, define system requirements, and support technology implementation for a client, initially focusing on replacing a Jail Management System.

You will collaborate with business stakeholders, SMEs, technical teams, and vendors to validate requirements, evaluate solutions, support integration, and ensure a successful rollout. The role demands strong analysis, documentation, and communication skills, with experience in