Senior Business Analyst

Jobtailor; Miami, Northern (FL, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Senior Business Analyst in Miami Lakes, FL to align Treasury Operations, Product Owners, Payment Operations and Compliance on priorities and outcomes. You will translate business needs into epics and user stories, map current and future payment workflows, and identify automation opportunities to reduce operational risk.

The role requires 5+ years in business analysis within financial services, strong Agile/Scrum experience, and deep proficiency with Jira/Confluence.

Qualifications

• 5+ years of Business Analysis experience in banking, enterprise financial services, or fintech.
• Experience gathering requirements, writing detailed user stories, and maintaining backlogs in Jira/Confluence.
• Hands-on experience supporting payment programs, treasury operations, transaction processing, or core banking ecosystem transformations.
• Strong expertise in Agile/Scrum methodologies.

Responsibilities

• Gather, analyze, document, and validate functional and non-functional requirements.
• Translate business needs into epics, user stories, workflows, and acceptance criteria in Jira.
• Map current and future payment workflows across Wires, RTP, FedNow, and ACH.
• Identify automation opportunities to improve efficiency and reduce operational risk.
• Partner with Solution Architects, Software Engineers, and Integration teams on APIs, middleware, core banking, fraud systems, and ERPs.
• Maintain backlog refinement and participate in standups, sprint planning, reviews, and retrospectives.
• Ensure end-to-end requirement traceability from design through implementation.
• Support SIT, UAT, parallel testing, and production readiness activities.
• Assist QA with test scenarios, defect analysis, and root-cause resolution.
• Ensure requirements incorporate regulatory controls, auditability, segregation of duties, and security standards.

Skills

Business Analysis

Agile/Scrum Methodologies

Payment Operations

Jira/Confluence

Process Mapping

Communication

Facilitation

Requirements Writing

Workflow Visualization

Stakeholder Management

Education

Bachelor's degree in Business/Finance/CS

Tools

Jira

Confluence

Visio

Lucidchart

APIs

Job description

Collaborate with Treasury Operations, Product Owners, Payment Operations, Compliance, Risk, and technology teams to align priorities, scope, and outcomes
Gather, analyze, document, and validate functional, non-functional, integration, and reporting requirements
Translate business needs into epics, user stories, workflow diagrams, and acceptance criteria in Jira
Map current and future payment workflows across Wires, RTP, FedNow, and ACH
Identify automation opportunities, improve efficiency, and reduce operational risk
Partner with Solution Architects, Software Engineers, and Integration teams on APIs, middleware, core banking, fraud systems, and ERPs
Maintain backlog refinement and participate in standups, sprint planning, reviews, and retrospectives
Ensure end-to-end requirement traceability from design through implementation
Support SIT, UAT, parallel testing, and production readiness activities
Assist QA teams with test scenarios, defect analysis, and root-cause resolution
Ensure requirements incorporate regulatory controls, auditability, segregation of duties, and security standards

Requirements

• Bachelor’s degree in Business, Finance, Computer Science, or related field
• 5+ years of Business Analysis experience in banking, enterprise financial services, or fintech
• Hands-on experience supporting payment programs, treasury operations, transaction processing, or core banking ecosystem transformations
• Strong expertise in Agile/Scrum methodologies
• Experience gathering requirements, writing detailed user stories, and maintaining backlogs in Jira/Confluence
• Proficiency in process mapping and workflow visualization using Visio, Lucidchart, or similar platforms
• Proven experience facilitating workshops and review sessions
• Ability to bridge communication between non-technical business stakeholders and technical engineering teams
• Ability to commit to a hybrid schedule with 3 days on-site and 2 days remote in Miami Lakes, FL
• Nice to have: experience with payment modernization, FedNow, RTP, SWIFT, or FedWire
• Nice to have: knowledge of ISO 20022
• Nice to have: familiarity with Finzly, Fiserv, Actimize, or FircoSoft
• Nice to have: understanding of APIs, microservices, cloud integration, and database data mapping
• Nice to have: CBAP, PMI-PBA, CSPO, or CSM certification

Core Competencies

Demonstrates expertise in Business Analysis within the banking and fintech sectors, focusing on payment operations, requirement gathering, and Agile methodologies. Proficient in translating business needs into actionable user stories and workflows while ensuring compliance with regulatory standards.

Highest-signal resume keywords

• Business Analysis
• Agile/Scrum Methodologies
• Payment Operations
• Jira/Confluence
• Process Mapping

Hard Skills

• Requirement Gathering
• User Story Writing
• Workflow Visualization
• Integration Testing
• Backlog Management

Soft Skills

• Facilitation
• Communication

Certifications & Qualifications

• CBAP
• PMI-PBA
• CSPO
• CSM

Industry Keywords

• Banking
• Fintech
• Treasury Operations
• Transaction Processing
• Payment Modernization

Tools & Technologies

• Jira
• Confluence
• Visio
• Lucidchart
• APIs