Senior Brand Content Operations Lead - Hybrid

Pep; Cincinnati (OH); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Generous Time Off

Robust Health and Wellness Plan

Family Support

Mentorship Program

401K Match

Ongoing Development and Training

Job summary

pep, part of WPP, seeks a Senior Account Executive in Brand Content Operations to lead content workflows, media trafficking, DAM governance, and CRM campaigns across enterprise accounts. You will mentor teammates, drive process improvements, and partner with client teams, agency partners, and developers in a hybrid work environment.

The role requires attention to detail and strong project management, with expertise in Smartsheet, Jira, Figma, SharePoint, and Excel.

Qualifications

• Bachelor’s degree preferred + 3 years relevant experience in brand content operations or 5 years equivalent experience
• Experience with media trafficking, DAM, and CRM workflows across enterprise accounts
• Strong attention to detail, organization, and cross-functional collaboration

Responsibilities

• Lead media trafficking operations across agency partners and internal teams
• Oversee presentation prep, QC, and maintain internal trackers
• Own end-to-end file management, taxonomy, naming conventions, and uploads
• Manage CRM campaign operations across Email, Push, Content Cards, In-App, and SMS
• Lead DAM and website operations, metadata strategy, and asset sourcing
• Drive process improvements and workflow automation with developers
• Mentor Account Executives and junior teammates to uplift operational excellence
• Ensure readiness for major content releases with cross-team alignment

Skills

Smartsheet

Jira

Figma

SharePoint

Excel

PowerPoint

Education

Bachelor’s degree preferred + 3 years experience

Tools

DAM platforms (AEM, BazaarVoice)

YouTube

Sprinklr

Job description

pep, part of WPP, seeks a Senior Account Executive in Brand Content Operations to lead content workflows, media trafficking, DAM governance, and CRM campaigns across enterprise accounts. You will mentor teammates, drive process improvements, and partner with client teams, agency partners, and developers in a hybrid work environment.

The role requires attention to detail and strong project management, with expertise in Smartsheet, Jira, Figma, SharePoint, and Excel.