Senior Branch Member Service Specialist

Golden-1-Credit-Union; Sacramento (CA); On-site; USD 27,000 - 38,000; Full time

Job summary

Golden 1 Credit Union is seeking a Member Service Specialist III at our Land Park Branch in Sacramento to deliver trusted financial guidance and accurate service.

You will handle cash, process deposits and transfers, open accounts, and support members with loan and digital channels while upholding regulatory compliance.

The role emphasizes mentorship, teamwork, and opportunities for career growth within a community-focused financial cooperative.

Qualifications

• HS Diploma or GED required.
• 2+ years experience in banker role preferred.
• 1+ year as MSS II or teller role at Golden 1 or another financial institution preferred.

Responsibilities

• Process and audit financial transactions with cash drawer.
• Explain Golden 1 products and services to members.
• Identify member needs and document in EnAct.
• Assist in branch operations and quality controls.

Skills

Cash handling

Customer service

Financial transactions

Education

HS Diploma or GED

Tools

EnAct system

ECM

Job description

Golden 1 Credit Union is seeking a Member Service Specialist III at our Land Park Branch in Sacramento to deliver trusted financial guidance and accurate service.

You will handle cash, process deposits and transfers, open accounts, and support members with loan and digital channels while upholding regulatory compliance.

The role emphasizes mentorship, teamwork, and opportunities for career growth within a community-focused financial cooperative.