Senior Branch Manager: Drive Service & Growth

UMB Financial Corporation; Albuquerque (NM); Presencial; USD 82.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401(k) matching program

annual incentive pay

paid holidays

medical, dental, vision insurance

Descripción de la vacante

UMB Financial Corporation is seeking a Branch Manager to lead branch activities, coach staff, and drive sales while ensuring exemplary customer service. The role involves overseeing operations, assisting customers with teller transactions, and guiding the branch team toward UMB’s retail strategy.

Ideal candidates have a Bachelor’s degree in Business Administration or related field, 3+ years of leadership or sales experience, and 3+ years in banking/financial services.

Formación

• Bachelor’s degree in Business Administration or comparable college and/or business experience.
• 3 years leadership, associate development or sales experience.
• 3+ years of banking/financial services experience OR combination of education and experience that would provide an equivalent background.
• NMLS registration or will obtain within 90 days.
• Reliable transportation and ability to work branch hours, including weekends and some evenings.

Responsabilidades

• Coach associates on performance; including proactive sales conversations, operational items and customer interactions.
• Assist or provide guidance on how to handle complex account maintenance and resolve customer escalations.
• Collaborate with internal partners, such as small business officers, mortgage officers, private wealth manager and others.
• Receive continued education and training empowering you to meet individual sales performance and operational goals.

Conocimientos

Leadership

Sales experience

Banking/financial services experience

Educación

Bachelor's degree in Business Administration or equivalent

Descripción del empleo

UMB Financial Corporation is seeking a Branch Manager to lead branch activities, coach staff, and drive sales while ensuring exemplary customer service. The role involves overseeing operations, assisting customers with teller transactions, and guiding the branch team toward UMB’s retail strategy.

Ideal candidates have a Bachelor’s degree in Business Administration or related field, 3+ years of leadership or sales experience, and 3+ years in banking/financial services.