Senior BPO Sourcing & Advisory Consultant

Proxima Group; Chicago (IL); Híbrido; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Continuous training

Career progression

Competitive compensation

Flexible hybrid working

Global opportunities

Great office locations

People-centred culture

Descripción de la vacante

Proxima Group is seeking a Senior Consultant to lead complex BPO sourcing and advisory workstreams within Professional Services, managing senior stakeholders and mentoring junior consultants.

You will work with client-facing teams to deliver high-impact outcomes, shaping strategy, market assessments, and negotiations, while applying automation and digital transformation insights to outsourcing programs.

Formación

• Senior consultant with deep BPO market experience.
• Experience advising on outsourcing strategies and transactions.
• Hands-on in BPO sourcing lifecycle from strategy to transitions.
• Strong understanding of contracts, pricing, SLAs, governance.

Responsabilidades

• Lead client engagements across BPO sourcing and advisory.
• Build trusted relationships with stakeholders in Procurement, Finance, HR, Operations, Tech, and leadership.
• Support clients through strategy development, market assessments, provider selection, RFPs, and negotiations.
• Assess existing BPO arrangements to identify cost optimization and service improvements.
• Lead workshops and day-to-day client interactions in a global, hybrid model.
• Travel as required to support delivery and team collaboration.

Conocimientos

BPO market knowledge

Stakeholder management

Commercial acumen

Analytical skills

Negotiation experience

Descripción del empleo

Proxima Group is seeking a Senior Consultant to lead complex BPO sourcing and advisory workstreams within Professional Services, managing senior stakeholders and mentoring junior consultants.

You will work with client-facing teams to deliver high-impact outcomes, shaping strategy, market assessments, and negotiations, while applying automation and digital transformation insights to outsourcing programs.