Senior BPO Sourcing & Advisory Strategist

Proxima; Chicago (IL); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Continuous training and development

Clear career progression

Competitive compensation and generous

Flexible hybrid working

Exposure to a wide variety of clients

Global opportunities and great office/

Strong people-centered culture

Job summary

Proxima, a global consulting firm, seeks a Senior Consultant to lead complex BPO workstreams within the Professional Services category and manage senior stakeholders while delivering innovative solutions and mentoring junior consultants.

You will join client-facing teams delivering high-impact commercial and supplier initiatives, supporting insights development, contributing to solution design, and delivering measurable outcomes.

Responsibilities

• Lead client engagements across BPO sourcing and advisory, bringing deep market expertise and building trusted relationships with stakeholders across Procurement, Finance, HR, Operations, Technology, and business leadership.
• Apply deep knowledge of the BPO marketplace, including major service providers, service offerings, commercial models, market trends, and competitive dynamics.
• Support clients across the BPO sourcing lifecycle, including strategy development, market assessments, provider selection, RFPs, commercial evaluation, negotiations, and transitions.
• Assess existing BPO arrangements and identify opportunities for cost optimization, service improvement, transformation, and renegotiation.
• Apply your expertise across outsourced business functions such as Finance & Accounting, HR, Procurement, Customer Operations, and other back-office services.
• Leverage your understanding of BPO contract structures, pricing models, SLAs, performance management, and governance to support commercial analysis and negotiations.
• Help clients understand how automation, AI, and digital transformation are changing BPO delivery models, pricing, and sourcing strategies.

Job description

Proxima, a global consulting firm, seeks a Senior Consultant to lead complex BPO workstreams within the Professional Services category and manage senior stakeholders while delivering innovative solutions and mentoring junior consultants.

You will join client-facing teams delivering high-impact commercial and supplier initiatives, supporting insights development, contributing to solution design, and delivering measurable outcomes.