Senior BPM Trainer & Analytics Leader - Remote

Gainwell Technologies; Pennsylvania, United States, Northern America, Americas; Híbrido; USD 87 000 - 124 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Resumo da oferta

Gainwell Technologies is seeking an experienced Senior Business Analyst - BPM Trainer / eLearning to lead business analyses that align IT solutions with strategic goals for complex accounts. You will act as a liaison between technical and non-technical teams, guiding requirements validation, process modeling, and documentation while mentoring junior analysts.

The role focuses on ownership of requirements, client meetings, training development, and coordinating BA tasks across multiple IT

Qualificações

• Bachelor’s degree or equivalent combination of education and experience.
• 9+ years of business analysis experience.
• Proven experience in analyzing and designing business processes and workflows.
• Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments.
• Expertise in relational database concepts and system integration methodologies.
• Proficiency in training methodologies, including Learning Management Systems and eLearning content development.
• Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred.

Responsabilidades

• Leads the planning, design, and recommendation of business processes to improve and support key business areas.
• Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows.
• Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations.
• Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions.
• Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members.
• Develops comprehensive time estimates for project-related activities, including training development and business process modeling.
• Designs and implements methods to evaluate how business goals align with organizational needs and project objectives.
• Provides leadership, mentoring, and work guidance to less experienced business analysts.
• Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards.
• Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules.
• Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed.
• Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness.

Conhecimentos

Business analysis

Process modeling

Training/LMS

Formação académica

Bachelor’s Degree or equivalent

Ferramentas

CMS

MITA concepts

HL7 interoperability

Relational databases

Descrição da oferta de emprego

Gainwell Technologies is seeking an experienced Senior Business Analyst - BPM Trainer / eLearning to lead business analyses that align IT solutions with strategic goals for complex accounts. You will act as a liaison between technical and non-technical teams, guiding requirements validation, process modeling, and documentation while mentoring junior analysts.

The role focuses on ownership of requirements, client meetings, training development, and coordinating BA tasks across multiple IT