Senior BPM & Training Lead - LMS Enablement

Courseific; Georgetown (TX); On-site; USD 69,000 - 99,000; Full time

Benefits offered by this job

Generous vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Job summary

Gainwell Technologies is seeking a Senior Business Analyst to lead BPM and LMS training enablement, partnering with product and project teams to translate complex processes into actionable training and documentation.

The role emphasizes independent work, facilitation of stakeholder workshops, and the development of repeatable assets to support enterprise solution implementations across healthcare environments. Remote-friendly within the US.

Qualifications

• 6+ years of experience in business analysis, business process modeling, operational readiness, training development, system implementation, or related disciplines.
• Experience developing process models, workflow documentation, SOPs, training materials, job aids, and other business enablement deliverables.
• Proven ability to facilitate discussions with business stakeholders, subject matter experts, clients, and technical teams to gather, validate, and document business processes and requirements.
• Ability to translate business requirements, system functionality, and operational procedures into clear, actionable documentation and training content.

Responsibilities

• Develop, maintain, and validate current and future-state business process models, workflows, process documentation, and supporting materials.
• Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams to gather requirements, document business processes, and assess operational impacts.
• Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts, recommending improvements to support efficient operations and successful implementations.
• Review system data, SQL-based extracts, database relationships, and business scenarios to support process validation and operational readiness.
• Ensure process documentation, training content, and readiness materials align with approved requirements and solution design.
• Collaborate with cross-functional teams to support implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes.
• Manage assigned work independently, communicate project status and risks, and deliver quality outcomes within established timelines.
• Perform other duties as assigned in support of business and operational objectives.

Skills

Business analysis

Process modeling

Training development

Facilitation

SQL

Documentation

Stakeholder communication

Education

Bachelor's degree or equivalent

Job description

Gainwell Technologies is seeking a Senior Business Analyst to lead BPM and LMS training enablement, partnering with product and project teams to translate complex processes into actionable training and documentation.

The role emphasizes independent work, facilitation of stakeholder workshops, and the development of repeatable assets to support enterprise solution implementations across healthcare environments. Remote-friendly within the US.