Senior Biz Ops Lead, RME Workforce Excellence

Amazon; Garner (NC); On-site; USD 188,000 - 255,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Parental Leave

Job summary

Amazon's Reliability and Maintenance Engineering (RME) Workforce Excellence team seeks a seasoned professional to lead labor planning, cost analysis, and cross-functional programs with measurable ROI. You will collaborate across PxT, Finance, Procurement, and TA to optimize workforce spend while maintaining talent pipelines and program execution across regions.

This role demands a strong delivery record in labor planning, cost modeling, and multi-year strategies.

Qualifications

• 7+ years of developing, negotiating and executing business agreements.
• 7+ years of business development, partnership management, or sourcing new business experience.
• 7+ years of professional or military experience.
• Experience managing P&L.

Responsibilities

• You will develop and deliver OP and OxG labor inputs by partnering with BU leaders to build accurate workforce plans that align headcount to operational demand across regions.
• You will produce consolidated labor cost and variance bridges, reporting financial impact and cost drivers for weekly, monthly, quarterly, and annual business reviews.
• You will manage cross-BU and cross-regional workforce programs by coordinating with PxT, Finance, Procurement, and TA to ensure alignment, resource optimization, and measurable ROI at each program stage.
• You will anticipate labor planning risks and balance cost constraints by making strategic tradeoffs between workforce needs and operational budgets, communicating financial risks and mitigation strategies to senior leadership.
• You will drive continuous improvement through labor cost analysis, identifying efficiency opportunities and analyzing root causes to prevent recurring cost overruns across the network.

Skills

Labor planning

Cost analysis

Cross-functional collaboration

P&L management

Program management

Education

Experience or degree related to business/engineering

Tools

Financial modeling

Job description

Amazon's Reliability and Maintenance Engineering (RME) Workforce Excellence team seeks a seasoned professional to lead labor planning, cost analysis, and cross-functional programs with measurable ROI. You will collaborate across PxT, Finance, Procurement, and TA to optimize workforce spend while maintaining talent pipelines and program execution across regions.

This role demands a strong delivery record in labor planning, cost modeling, and multi-year strategies.