Senior Billing Specialist — AI‑Powered, High‑Impact Billing

Juniper Square; Denver (CO); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Life insurance

Mental wellness coverage

Fertility and family support

Flex time off

Paid family leave, medical leave and a

Retirement saving plans

Home office stipend

Professional development stipend

Job summary

Juniper Square seeks a Senior Billing Specialist to manage complex invoice processing, cash applications, and billing workflows. You will collaborate across Fund Admin/CX and Deal Desk, leveraging AI tools to optimize efficiency and accuracy in a fast‑paced SaaS environment.

You will help navigate peak billing cycles, resolve discrepancies, and drive improvements in Zone. A minimum of 4 years in billing with NetSuite‑like systems is expected.

Qualifications

• At least 4 years of professional billing experience.
• Able to analyze vague contract terms for billing consequences.
• Experience with Zone or NetSuite-native billing software; train others.
• Proficiency in cash applications and posting payments against invoices.
• Familiarity with Salesforce to access contracts, accounts, opportunities.
• Experience using AI productivity tools (ChatGPT, Claude).
• Background in collections is advantageous.
• Team-oriented with ability to guide colleagues.
• Strong cross-functional communication and proactive questions.
• Experience in Services and SaaS sectors preferred.
• Resourceful and able to work in a fast-paced environment.
• Advanced Excel skills.

Responsibilities

• Review contracts to determine correct billing treatment.
• Process invoices and credit memos for complex scenarios.
• Guide teammates on invoice processing workflows in Zone.
• Review invoices for accuracy before sending to customers.
• Respond to billing inquiries with accurate, timely answers.
• Match payments to invoices and post them.
• Follow up on past-due accounts with Fund Admin/CX.
• Monitor AR aging and flag at-risk balances.
• Support process improvements and workflow refinements in Zone.
• Assist during peak Fund Admin billing cycles (Dec, Mar, Jun, Sep).
• Collaborate with Deal Desk on contract structuring and with Fund Admin/CX on billing.

Skills

Billing expertise

Contract interpretation

Cross-functional collaboration

AI productivity tools

Communication

Problem solving

SaaS domain knowledge

Tools

Zone

NetSuite

Salesforce

Excel

Job description

Juniper Square seeks a Senior Billing Specialist to manage complex invoice processing, cash applications, and billing workflows. You will collaborate across Fund Admin/CX and Deal Desk, leveraging AI tools to optimize efficiency and accuracy in a fast‑paced SaaS environment.

You will help navigate peak billing cycles, resolve discrepancies, and drive improvements in Zone. A minimum of 4 years in billing with NetSuite‑like systems is expected.