Senior Billing & Collections Lead - Hybrid/Remote

Msig USA; Warren Township (NJ); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Healthcare and Retirement Benefits

401(k) with employer match

Wellness program

Life and AD&D insurance

Flexible spending programs

Disability plans

Paid time off

Parental leave

Tuition reimbursement

Insurance discounts

Job summary

MSIG USA is seeking a Senior Billing & Collections Specialist to lead complex deductible billing, receivables management, and collections efforts. You will coordinate with underwriting, finance, brokers, and agents to improve cash flow and resolve disputes.

We value 5+ years in insurance billing and collections, strong negotiation skills, and a proven ability to manage high-risk accounts. This role offers hybrid/remote work and a comprehensive benefits package.

Qualifications

• 5+ years of insurance billing, collections, receivables, or premium accounting experience.
• Experience managing complex receivable portfolios.
• Strong negotiation and relationship management skills.
• Demonstrated ability to resolve complex operational issues.

Responsibilities

• Manage complex deductible billing and cash application activities.
• Oversee specialized deductible programs and high-risk accounts.
• Resolve complex payment allocation and receivable issues.
• Lead unapplied funds resolution efforts.
• Negotiate payment arrangements and collection strategies.
• Manage disputed balances and escalated collection matters.
• Coordinate third-party collection activities.
• Drive recovery efforts for aged and high-value receivables.
• Serve as primary contact for complex broker and agent issues.
• Partner with Underwriting and Finance on premium and receivable matters.
• Support key client and broker relationships.
• Coach and mentor junior specialists.
• Identify trends, recommend and implement process and digital improvements and controls.
• Support governance and operational reporting.

Skills

Insurance billing

Collections

Receivables

Negotiation

Relationship management

Tools

ERP systems

Job description

MSIG USA is seeking a Senior Billing & Collections Specialist to lead complex deductible billing, receivables management, and collections efforts. You will coordinate with underwriting, finance, brokers, and agents to improve cash flow and resolve disputes.

We value 5+ years in insurance billing and collections, strong negotiation skills, and a proven ability to manage high-risk accounts. This role offers hybrid/remote work and a comprehensive benefits package.