Senior BI Auto Injury Claims Adjuster

National General; Northern (KY); Hybrid; USD 50,000 - 104,000; Full time

Job summary

National General is seeking an Extended‑Handled Bodily Injury Adjuster to manage attorney-represented auto injury claims from start to finish, ranging from soft tissue to more complex injuries. The role involves handling claims with exposure to NC, VA, and potentially MD, WV, and DE, with MMR experience a plus.

Applicants should demonstrate strong analytical thinking, thorough knowledge of auto insurance policies, and skills in subrogation, negotiation, and complex claims handling.

Qualifications

• Strong analytical thinking and knowledge of auto insurance policies.
• Experience handling complex auto injury claims.
• Familiarity with subrogation, fraud potential, and liability assessments.

Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Skills

Analytical Thinking

Auto Insurance Claims

Claims Administration

Claims Review

Customer Experience Management

Fractures

Insurance Policies

Negotiation

Personal Injury Claims

Job description

National General is seeking an Extended‑Handled Bodily Injury Adjuster to manage attorney-represented auto injury claims from start to finish, ranging from soft tissue to more complex injuries. The role involves handling claims with exposure to NC, VA, and potentially MD, WV, and DE, with MMR experience a plus.

Applicants should demonstrate strong analytical thinking, thorough knowledge of auto insurance policies, and skills in subrogation, negotiation, and complex claims handling.