Remote Bodily Injury Claims Adjuster (Non-Attorney)

Wells Media Group; Illinois; Remote; USD 47,000 - 104,000; Full time

Job summary

National General is seeking an Experienced Bodily Injury Adjuster to investigate and manage bodily injury claims from initial report through resolution. You will evaluate coverage, determine liability, assess damages, and negotiate within your level of authority to deliver fair outcomes.

This role supports the Pacific Time Zone and requires strong communication, problem-solving, and a customer-centric approach to guide clients through the claims process.

Qualifications

• Strong foundation in bodily injury claims and claims handling.
• Ability to evaluate coverage, liability, damages, and negotiate within authority.
• Licensing requirements compliance and licensing restrictions in employment.

Responsibilities

• Investigate and manage bodily injury claims from initial report to resolution.
• Evaluate coverage, determine liability, assess damages, negotiate within authority.
• Identify subrogation or fraud potential and coordinate with internal teams.
• Communicate with customers to gather information and explain the claims process.
• Recognize vehicle body parts and potential property damage.
• Collaborate with assigned reps for fraud or subrogation cases.

Skills

Case Management

Claims Administration

Claims Resolution

Claims Review

Customer Centricity

Customer Service

Digital Literacy

Inclusive Leadership

Insurance Claims Investigations

Learning Agility

Personal Injury Claims

Problem Solving

Results-Oriented

Time Management

Written Communication

Tools

Word

Outlook

Job description

National General is seeking an Experienced Bodily Injury Adjuster to investigate and manage bodily injury claims from initial report through resolution. You will evaluate coverage, determine liability, assess damages, and negotiate within your level of authority to deliver fair outcomes.

This role supports the Pacific Time Zone and requires strong communication, problem-solving, and a customer-centric approach to guide clients through the claims process.