Senior Benefits Operations Leader for Scale & Impact

Michael Aaron Staffing, LLC; St. Louis (MO); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

PTO & paid holidays

Disability & life insurance

Career growth opportunities

Job summary

Michael Aaron Staffing is partnering with a large, global organization to identify a Senior Manager of Benefits Operations for its St. Louis team.

The role is an operational leader, partnering with Benefits leadership to standardize, automate, and improve processes at scale. The Senior Manager will lead day-to-day Benefits Administration, oversee medical, dental, vision, 401(k), life insurance and Open Enrollment programs, and drive efficiency across workflows and vendor management.

Qualifications

• 5+ years of progressive Benefits Administration experience.
• 2+ years leading teams, projects, or major initiatives.
• Strong experience administering complex health and retirement benefit programs.
• Hands-on experience managing Open Enrollment.
• Benefits reporting and analytics experience.
• Experience managing and partnering with third-party benefits vendors.
• Strong process improvement and operational mindset.
• Ability to move between hands-on benefits administration and higher-level operational leadership.

Responsibilities

• Lead the day-to-day operations of the Benefits Administration function.
• Partner closely with the Director of Benefits on operational strategy and execution.
• Oversee administration of medical, dental, vision, 401(k), life insurance, disability, FSA, HSA, and Open Enrollment programs.
• Evaluate current workflows and identify opportunities to streamline and eliminate manual processes.
• Develop and standardize SOPs, operational controls, and quality assurance processes.
• Establish operational metrics and reporting to measure performance and service delivery.
• Manage third‑party benefits vendors, including performance, SLAs, issue resolution, and vendor negotiations.
• Analyze benefits utilization and trends to provide meaningful insights and recommendations to leadership.
• Identify operational risks and implement solutions that improve scalability and the overall employee experience.

Skills

Benefits Admin

Team Leadership

Open Enrollment

Benefits Analytics

Vendor Management

Process Improvement

Strategic Ops

Hands-on Leadership

Education

Bachelor's degree in HR/Business

Job description

Michael Aaron Staffing is partnering with a large, global organization to identify a Senior Manager of Benefits Operations for its St. Louis team.

The role is an operational leader, partnering with Benefits leadership to standardize, automate, and improve processes at scale. The Senior Manager will lead day-to-day Benefits Administration, oversee medical, dental, vision, 401(k), life insurance and Open Enrollment programs, and drive efficiency across workflows and vendor management.