Senior Benefits Operations Analyst

Socket.dev; United States; Remote; USD 90,000 - 103,000; Full time

Job summary

Fullsteam seeks a Benefits Analyst to own day-to-day administration of health and welfare programs across the United States and Canada. You will manage retirement plans, leave programs, and benefits systems, while partnering with vendors and payroll to ensure accurate, compliant processing.

The role balances employee-focused support with technical benefits administration, process improvements, and data integrity, delivering an exceptional employee experience.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field; master's preferred.
• 3–5 years of progressive HR experience, with benefits or people operations.
• Experience administering benefits in US and Canada; HRIS (Workday) experience preferred.

Responsibilities

• Administer US and Canadian employee benefit programs (medical, dental, vision, HSA/FSA).
• Coordinate enrollment, life events, termination, and eligibility processing.
• Audit benefit transactions between Workday, payroll, carriers, and vendors.
• Support open enrollment planning and communications.
• Collaborate with vendors, payroll, HR Partners, and People Operations.
• Maintain benefits documentation and escalate complex cases.

Skills

Benefit administration

Vendor coordination

Leave management

Data analysis

Customer service

Education

Bachelor's degree in HR

Tools

Workday

Job description

Fullsteam seeks a Benefits Analyst to own day-to-day administration of health and welfare programs across the United States and Canada. You will manage retirement plans, leave programs, and benefits systems, while partnering with vendors and payroll to ensure accurate, compliant processing.

The role balances employee-focused support with technical benefits administration, process improvements, and data integrity, delivering an exceptional employee experience.