Senior Benefits Operations Specialist - US & Canada

Fullsteam Personnel, LLC; Georgia; Hybrid; USD 90,000 - 103,000; Full time

Job summary

Fullsteam seeks a Benefits Analyst to manage day-to-day administration of employee benefits across the United States and Canada, partnering with HR, payroll, and vendors to deliver accurate, compliant programs.

The role balances employee-facing support with technical benefits administration, system configuration, and process improvement, ensuring an exceptional employee experience while maintaining operational excellence.

Qualifications

• Bachelor's degree in HR or a related field is required or preferred.
• Progressive HR experience (3–5 years) with benefits or people operations.
• Experience administering benefits across the U.S. and Canada is preferred.
• HR certification (e.g., SPHR, SHRM-SCP, CHRP, CHRL) is preferred.

Responsibilities

• Administer U.S. and Canadian employee benefit programs (medical, dental, vision, HSA, FSA, retirement, life, disability, AD&D, critical illness).
• Ensure timely enrollment, life events, eligibility processing, and reconciliations with vendors and payroll.
• Coordinate annual open enrollment planning, testing, and post-enrollment reconciliation.
• Serve as the primary contact for benefit plans and leave programs, educating employees on offerings.
• Support benefits-related processes, system testing, and data integrity across multiple systems.

Skills

Benefits administration

Workday

HRIS

Regulatory compliance

Vendor management

Education

Bachelor's degree in HR or related field

Master's degree preferred

Tools

Workday

Job description

Fullsteam seeks a Benefits Analyst to manage day-to-day administration of employee benefits across the United States and Canada, partnering with HR, payroll, and vendors to deliver accurate, compliant programs.

The role balances employee-facing support with technical benefits administration, system configuration, and process improvement, ensuring an exceptional employee experience while maintaining operational excellence.