Senior Benefits Manager | Multi-State & Open Enrollment Lead

Staffmark; Memphis (TN); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

PTO

Job summary

Staffmark is seeking a Benefits Manager for Memphis, TN with multi-state experience to oversee benefits programs including health, welfare, retirement, leave of absence, and workers’ compensation. You will manage open enrollment, communications, system testing, audits, and issue resolution.

You will partner with HR, Payroll, Finance, brokers, carriers, and third-party admins to ensure accurate benefits administration and compliance with federal and state laws.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field; equivalent combo of education and experience.
• PHR, SPHR, SHRM-CP, SHRM-SCP, CEBS, CBP certifications are preferred.
• Strong understanding of benefits administration, leave management, and HR compliance.

Responsibilities

• Lead the administration of employee benefits programs including health, welfare, retirement, wellness, leave of absence, and workers’ compensation.
• Manage annual open enrollment processes, employee communications, system testing, audits, and issue resolution.
• Partner with HR, Payroll, Finance, brokers, carriers, vendors, and third-party admins to ensure accurate benefits administration and compliance.
• Serve as SME and escalation point for complex benefits, leave, accommodation, claims, and compliance matters.
• Oversee benefits reporting, audits, reconciliations, and regulatory requirements while ensuring adherence to laws.
• Analyze benefit utilization, costs, trends, and vendor performance to support strategic decisions.
• Supervise and develop team members; promote cross-training and operational excellence.
• Develop KPIs, monitor program effectiveness, and provide leadership with risk assessments and recommendations.
• Support compensation analysis initiatives, system enhancements, and continuous process improvements.

Skills

HRIS knowledge

Advanced Excel

Education

Bachelor’s degree in HR/Business

PHR/SPHR/SHRM-CP/SHRM-SCP or CEBS/CBP preferred

Job description

Staffmark is seeking a Benefits Manager for Memphis, TN with multi-state experience to oversee benefits programs including health, welfare, retirement, leave of absence, and workers’ compensation. You will manage open enrollment, communications, system testing, audits, and issue resolution.

You will partner with HR, Payroll, Finance, brokers, carriers, and third-party admins to ensure accurate benefits administration and compliance with federal and state laws.