Senior Benefits Leader, Global Programs & Strategy

Lakeshore Learning Materials; Carson (CA); On-site; USD 110,000 - 138,000; Full time

Benefits offered by this job

Bonus eligible

Paid parental leave

Medical/dental/vision coverage

401(k) retirement plan with company贡献

Flexible benefits

On-site preschool for employees’ kids

On-site employee gym

Employee discount

Casual dress

Job summary

Lakeshore Learning Materials is seeking a Senior Manager, Benefits to lead a small team and shape our benefits experience for 3,000+ employees across the U.S., Canada and Asia. You’ll own end-to-end administration, from open enrollment to daily questions, while partnering with carriers and brokers to optimize plan design and costs.

This role requires a Bachelor’s degree, 8+ years in benefits administration, and 4+ years in people leadership.

Qualifications

• Bachelor’s degree in Human Resources, Business or a related field.
• 8+ years of progressive benefits administration experience, including ownership of health, retirement and leave programs.
• 4+ years directly managing people, with a track record of developing team members and delivering results through others.
• Hands-on experience administering benefits in an HRIS or benefits platform (Workday, UKG or similar).
• Working knowledge of relevant compliance requirements, including ERISA, ACA, COBRA, FMLA and applicable state leave laws.
• Strong communicator who can translate complex plan details clearly for employees, carriers and senior leadership alike.
• Experience managing carrier and broker relationships, including contract renewals and issue resolution.
• Ability to work on-site at our Carson, California, headquarters on a hybrid schedule.

Responsibilities

• Leading and developing a team of three Benefits professionals, setting clear expectations, coaching toward growth and holding the team accountable for delivering accurate, responsive service to employees at every level.
• Owning day-to-day administration of all benefit plans—self-funded medical, dental, vision, FSA/HSA, 401(k) and supplemental coverage—ensuring enrollments, changes, COBRA and leave-related premiums are processed correctly and on time.
• Serving as the primary point of contact for benefit carriers and our broker, managing relationships, and escalating or resolving coverage issues with urgency and care.
• Leading the annual evaluation of Lakeshore’s benefits offerings—benchmarking internally and externally, identifying gaps and presenting clear recommendations to leadership for the U.S. and our international locations.
• Overseeing leave-of-absence administration end to end, keeping timekeeping, documentation and premium collection aligned with federal, state and local leave laws.
• Planning and executing open enrollment and other benefits events, coordinating across HR, carriers and communications to deliver a smooth, employee-centered experience.
• Leading the financial management of benefit programs by analyzing claims experience, healthcare cost trends, utilization patterns and plan performance.
• Partnering with brokers, carriers, TPAs and internal stakeholders to optimize plan design, control costs, mitigate risk and support data-driven benefits strategy and budgeting decisions.

Skills

Leadership

Communication

HRIS experience

Vendor management

Contract negotiations

Education

Bachelor’s degree in Human Resources, Business or a related field

Tools

Workday

UKG

Job description

Lakeshore Learning Materials is seeking a Senior Manager, Benefits to lead a small team and shape our benefits experience for 3,000+ employees across the U.S., Canada and Asia. You’ll own end-to-end administration, from open enrollment to daily questions, while partnering with carriers and brokers to optimize plan design and costs.

This role requires a Bachelor’s degree, 8+ years in benefits administration, and 4+ years in people leadership.