Senior Benefits Eligibility Specialist

City of Chesapeake Virginia; Chesapeake, Northern (VA, KY); Hybrid; USD 50,000 - 61,000; Full time

Job summary

City of Chesapeake Virginia is seeking a Benefits Program Worker III (Social Services) to assess eligibility for TANF, SNAP, ABD and Medicaid, and to guide clients through complex benefit processes. The role requires the candidate to work with VaCMS and supervise staff, ensuring accurate casework and adherence to policies.

The position offers a 40-hour work week in Chesapeake, with a salary of about $55,854 per year and a semi-monthly pay basis.

Qualifications

• Requires a high school diploma or GED/HSE.
• Minimum of five years of related, full-time equivalent experience.
• Requires a valid driver’s license and a driving record in compliance with City Driving Standards.
• Requires certification in Phase Policy Training for TANF, Medicaid, and SNAP benefits.

Responsibilities

• Interview applicants to determine eligibility by securing and verifying social, financial, and medical information.
• Analyze and document case data to determine the most beneficial assistance plan; grant or deny benefits and notify clients of determinations.
• Supervise staff by providing training, assigning and evaluating work, mentoring, counseling, and offering policy guidance.
• Monitors casework for accuracy and compliance; assists staff in evaluating complex or difficult eligibility cases.
• Screens incoming cases from intake and other units to ensure accuracy and completeness.
• Carries a caseload of clients receiving public assistance that involve complex issues.

Skills

SNAP knowledge

TANF knowledge

Medicaid knowledge

Education

High school diploma or GED/HSE

Job description

City of Chesapeake Virginia is seeking a Benefits Program Worker III (Social Services) to assess eligibility for TANF, SNAP, ABD and Medicaid, and to guide clients through complex benefit processes. The role requires the candidate to work with VaCMS and supervise staff, ensuring accurate casework and adherence to policies.

The position offers a 40-hour work week in Chesapeake, with a salary of about $55,854 per year and a semi-monthly pay basis.