Senior Benefits & Client Success Manager

Aon plc; United States; Sur place; USD 80 000 - 99 000; Plein temps

Avantages offerts par ce poste

401(k) with match

PTO & paid holidays

Health & wellness programs

Résumé du poste

NFP, an Aon company, is seeking a Senior Account Manager to join our dynamic account servicing team. You will work with Advisors and Account Executives to manage renewals, marketing, and open enrollment communications, while crafting materials for presentations and client communications.

You will lead open enrollment presentations, nurture client and carrier relationships, ensure regulatory compliance, and mentor junior teammates in a collaborative, growth-focused environment.

Qualifications

• Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services.
• Ability to work independently and anticipate client and team needs.
• Effective time management and decision making skills.
• Diligent follow up skills.
• Ability to express ideas clearly in both written and oral communications.
• Strong Microsoft Excel and PowerPoint skills.
• Commanding presentation and public speaking abilities.

Responsabilités

• Maintain relationships with carrier and client contacts; participate in meetings and calls.
• Manage renewal and marketing process from start to finish with Account Executives and Advisors.
• Review benefit plans and carrier source documents for accuracy; understand regulatory language.
• Possibly manage an assigned book of business.
• Mentor junior team members and provide training.
• Build client relationships and understand diverse insurance coverages.
• Develop relationships with carrier representatives to understand products and services.

Connaissances

Benefits administration

Independence

Time management

Follow-up skills

Written and oral communication

Microsoft Excel

PowerPoint

Public speaking

Formation

BA/BS preferred

Outils

Microsoft Excel

PowerPoint

Description du poste

NFP, an Aon company, is seeking a Senior Account Manager to join our dynamic account servicing team. You will work with Advisors and Account Executives to manage renewals, marketing, and open enrollment communications, while crafting materials for presentations and client communications.

You will lead open enrollment presentations, nurture client and carrier relationships, ensure regulatory compliance, and mentor junior teammates in a collaborative, growth-focused environment.