Senior Benefits & Client Experience Manager

Acrisure; Woodbridge Township (NJ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Acrisure is seeking a Senior Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for service needs for both external and internal customers, coordinating deliverables and ensuring accurate responses.

This role requires subject matter expertise in client services and insurance processing to maintain high client satisfaction. The ideal candidate will manage renewals, quotes, and new business processes, promoting strong client relationships and efficient

Qualifications

• Must have strong people skills and ability to work well in a team environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Manages overall team operations, client coordination, and customer service delivery.
• Leverages knowledge in client services and insurance processing to coach team members.
• Assists Producers and Account Executives with client service commitments.

Skills

People skills

Communication

Teamwork

Organizational skills

Education

High school diploma

Bachelor's degree in Business or related field

Equivalent relevant experience

Tools

Word

PowerPoint

Excel

Job description

Acrisure is seeking a Senior Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for service needs for both external and internal customers, coordinating deliverables and ensuring accurate responses.

This role requires subject matter expertise in client services and insurance processing to maintain high client satisfaction. The ideal candidate will manage renewals, quotes, and new business processes, promoting strong client relationships and efficient