Senior Benefits Account Manager II

CareFirst BlueCross BlueShield; Baltimore (MD); On-site; USD 52,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401k plan

Job summary

CareFirst BlueCross BlueShield is seeking an Account Manager to drive group enrollment growth by engaging client associates and leading education sessions across MD, DC and Northern VA. The role requires active health and life licenses in the region and involves substantial travel to support client meetings and renewals.

As a trusted advisor, you will coordinate with internal teams to deliver benefits programs, implement new products, and resolve complex client issues.

Qualifications

• Bachelor's degree required or an additional 4 years relevant work experience in lieu of a degree.
• Current health and life license for MD, DC, and VA.
• 3 years of experience in sales, sales support, implementation, benefit administration or account management.
• Knowledge of employee benefits issues and strong client communication skills.
• Proficiency with Microsoft Word and Excel; basic PowerPoint knowledge preferred.

Responsibilities

• The Account Manager grows group enrollment by marketing to the client's associate base and leads education meetings.
• Builds long-term relationships with senior decision-makers and influencers.
• Oversees client implementation of additional products and services, including third-party vendor solutions.
• Works with internal and external resources to resolve escalated issues and ensure timely resolutions.
• Links benefit design, renewal strategy and communications to maximize client value.

Job description

CareFirst BlueCross BlueShield is seeking an Account Manager to drive group enrollment growth by engaging client associates and leading education sessions across MD, DC and Northern VA. The role requires active health and life licenses in the region and involves substantial travel to support client meetings and renewals.

As a trusted advisor, you will coordinate with internal teams to deliver benefits programs, implement new products, and resolve complex client issues.