Senior Behavioral Health Triage & Care Navigator

Blue Shield of CA; Rancho Cordova (CA); Hybrid; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Blue Shield of California is seeking a Behavioral Health Care Management Clinician, Senior to support the Behavioral Health Triage Line, serving as a clinical contact for members seeking behavioral health support, crisis intervention, and access to services.

Approximately 90% of duties involve triage line responsibilities, including initial screenings, level-of-care assessments, referrals, and care navigation.

Qualifikationen

• Clinical licensure in CA required.
• Experience in behavioral health triage or crisis line.
• 5+ years in relevant field with 3+ years in behavioral health.
• Proficient with MS Office suite.

Aufgaben

• Support Behavioral Health Triage Line with initial screenings.
• Assess member needs and urgency; de-escalate crises.
• Refer and connect to providers and programs for care.
• Manage clinical intake and care-routing duties.

Kenntnisse

Crisis intervention

Care navigation

Psychosocial assessment

Deescalation

Ausbildung

CA License (LCSW/LMFT/LPCC/RN/PsyD)

Master's degree

Certified Case Manager

Tools

Microsoft Excel

Outlook

Word

PowerPoint

Jobbeschreibung

Blue Shield of California is seeking a Behavioral Health Care Management Clinician, Senior to support the Behavioral Health Triage Line, serving as a clinical contact for members seeking behavioral health support, crisis intervention, and access to services.

Approximately 90% of duties involve triage line responsibilities, including initial screenings, level-of-care assessments, referrals, and care navigation.