Senior Behavioral Health Triage Clinician (Hybrid)

Blue Shield of CA; Long Beach (CA); Ibrido; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Blue Shield of CA is seeking a Behavioral Health Care Management Clinician, Senior to support the Behavioral Health Triage Line. This role focuses on clinical contact for members seeking behavioral health support, substance abuse help, crisis assistance, and access to services.

Approximately 90% of duties involve triage line responsibilities, including screenings, assessing urgency, providing crisis intervention, and connecting members with providers and care management resources.

Competenze

• Current unrestricted CA license required (LCSW, LMFT, LPCC, RN, or PsyD).
• Master's degree required for non RN-licensure.
• Minimum five years of relevant experience; three in behavioral health/triage or crisis line.
• Certified Case Manager preferred.

Mansioni

• Support Behavioral Health Triage Line and serve as clinical point of contact for members seeking behavioral health support, crisis assistance, and care navigation.
• Conduct initial clinical screenings, assess urgency, provide crisis intervention and referrals.
• Connect members with behavioral health providers, treatment programs, and community resources.
• Assist with clinical intake and care-routing activities; prioritize referrals and evaluate information.
• May maintain a small behavioral health care management caseload as needed.

Conoscenze

Clinical assessment

Crisis intervention

Care navigation

Deescalation techniques

Critical thinking

Care planning

MS Office proficiency

Formazione

Licensure in CA (LCSW, LMFT, LPCC, RN, or PsyD)

Associate's degree or BSN preferred for RN

Master's degree required for non RN-licensure

Strumenti

Microsoft Excel

Outlook

Word

PowerPoint

Descrizione del lavoro

Blue Shield of CA is seeking a Behavioral Health Care Management Clinician, Senior to support the Behavioral Health Triage Line. This role focuses on clinical contact for members seeking behavioral health support, substance abuse help, crisis assistance, and access to services.

Approximately 90% of duties involve triage line responsibilities, including screenings, assessing urgency, providing crisis intervention, and connecting members with providers and care management resources.