Senior Behavioral Health Front Desk & Admin Specialist

Baycare; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

BayCare in New Port Richey, FL is seeking a full-time Front Desk/Patient Services specialist for a high-volume behavioral health office at King Helie Adult Center. You will register patients, collect information, schedule appointments, and assist with billing-related inquiries while delivering excellent customer service.

Minimum qualifications include at least 2 years of front desk experience in a medical setting and a HS diploma or GED.

Qualifications

• Minimum 2 years front desk experience in a medical setting.
• BLS required.
• HS diploma or GED; High School equivalent.
• Behavioral health experience is a plus.

Responsibilities

• Register and check in patients and obtain/update information.
• Schedule appointments and answer patient inquiries.
• Assist with billing questions and payments.
• Ensure encounter documentation is complete before checkout.
• Review schedules and coordinate with supervisor to max provider capacity.

Skills

Front desk experience

Customer service

Education

High School Diploma or GED

Job description

BayCare in New Port Richey, FL is seeking a full-time Front Desk/Patient Services specialist for a high-volume behavioral health office at King Helie Adult Center. You will register patients, collect information, schedule appointments, and assist with billing-related inquiries while delivering excellent customer service.

Minimum qualifications include at least 2 years of front desk experience in a medical setting and a HS diploma or GED.