Senior Banquets & Events Director

Stateside Live; Philadelphia (Philadelphia County); On-site; USD 55,000 - 85,000; Full time

Job summary

Stateside Live, located at 1100 Pattison Ave, Philadelphia, PA, is seeking a Director of Banquet to oversee all banquet operations, ensuring adherence to quality, service, and operating standards. You will coordinate with kitchen staff and vendors to deliver exceptional guest experiences.

The role requires leadership of banquet managers and service staff, development of staffing plans, and strong focus on guest satisfaction, training, and process improvements.

Qualifications

• Must be fluent in English.
• Strong leadership and people-management skills.
• Excellent time management and organizational abilities.

Responsibilities

• Direct all banquet and event operations to align with quality, service, and operating standards.
• Lead, mentor, and develop banquet managers, supervisors, and service staff to foster a guest-focused team culture.
• Provide staffing plans, operational processes, and service delivery guidance for the banquet department.
• Set clear objectives and performance expectations; monitor and improve department performance.
• Ensure staff training and availability of tools/equipment; maintain proper set-ups and service delivery as per banquet orders.

Skills

Fluent English

Leadership

Time management

Communication

Education

High school diploma or GED

Job description

Stateside Live, located at 1100 Pattison Ave, Philadelphia, PA, is seeking a Director of Banquet to oversee all banquet operations, ensuring adherence to quality, service, and operating standards. You will coordinate with kitchen staff and vendors to deliver exceptional guest experiences.

The role requires leadership of banquet managers and service staff, development of staffing plans, and strong focus on guest satisfaction, training, and process improvements.