Banquet Operations Director

Visitlive; Philadelphia (Philadelphia County); On-site; USD 70,000 - 110,000; Full time

Job summary

Stateside Live! in Philadelphia, PA is seeking a Director of Banquet Operations to oversee all banquet and event activities, ensuring adherence to quality, service, and operating standards.

You will lead, mentor, and develop banquet managers and staff, coordinate with kitchen and vendors, and drive operational excellence while maintaining guest satisfaction and professional growth within the department.

Qualifications

• High school diploma or GED required; some college preferred.
• 3–5 years of advanced banquets and F&B operations experience.
• Two years of supervisory experience or equivalent.
• Fluent English required.
• Proven leadership and strong communication skills.
• Excellent time management and organizational abilities.

Responsibilities

• Direct all banquet and event operations to ensure quality and service standards.
• Provide leadership and strategic direction for the banquet department.
• Mentor and develop banquet managers and staff.
• Set objectives, performance expectations and accountability.
• Coordinate with kitchen, vendors, and AV for events.
• Review menus with kitchen staff and ensure scheduling and service.
• Maintain inventory security and equipment; manage budget input.
• Promote teamwork with other departments.
• Ensure guest satisfaction and handle guest requests.

Skills

Fluent English

Team leadership

Time management

Communication

Education

High school diploma or GED

Some college preferred

Job description

Stateside Live! in Philadelphia, PA is seeking a Director of Banquet Operations to oversee all banquet and event activities, ensuring adherence to quality, service, and operating standards.

You will lead, mentor, and develop banquet managers and staff, coordinate with kitchen and vendors, and drive operational excellence while maintaining guest satisfaction and professional growth within the department.