Senior Banking Teller - Elevate Customer Experience

Heartland Bank and Trust Company; Bloomington (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

Heartland Bank and Trust Company in Bloomington, Illinois, is seeking a Senior Retail Teller to be a frontline representative serving the communities we care about.

You will process transactions accurately, build customer relationships, and promote bank products while upholding our policies and delivering exceptional service.

This role requires a high school diploma or GED and at least one year in banking or retail, with a commitment to fraud awareness and teamwork.

Qualifications

• High school diploma or GED required.
• At least 1 year experience in banking, sales, or retail preferred.
• Ability to process transactions accurately and securely.

Responsibilities

• Engage customers by name to provide a friendly, professional experience.
• Identify customer needs and offer appropriate solutions.
• Know and explain bank products and services available at the retail branch.
• Complete transactions accurately and handle cash.
• Follow policies and procedures to minimize fraud risk.
• Share knowledge and information when appropriate.
• Exercise independent judgement and proactively seek solutions.

Skills

Customer service

Cash handling

Communication

Attention to detail

Education

HS Diploma or GED

Job description

Heartland Bank and Trust Company in Bloomington, Illinois, is seeking a Senior Retail Teller to be a frontline representative serving the communities we care about.

You will process transactions accurately, build customer relationships, and promote bank products while upholding our policies and delivering exceptional service.

This role requires a high school diploma or GED and at least one year in banking or retail, with a commitment to fraud awareness and teamwork.