Senior Banking Sales & Service Specialist

First Convenience Bank; North Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

First Convenience Bank in North Little Rock, AR is seeking a Senior Personal Banker. This role focuses on delivering exceptional customer service, handling cash in a fast-paced environment, and guiding customers toward suitable bank products and services.

The position requires a flexible schedule, the ability to work evenings and weekends, and successful completion of the FNBT Step Program for internal employees. Strong teamwork and background checks are essential for ongoing success.

Qualifications

• Minimum 18 years old
• High school diploma or equivalent
• 6 months of cash handling/retail experience
• Completion of FNBT Step Program for internal employees
• Ability to work in a team environment
• Flexible schedule including evenings, weekends and holidays
• Must pass background investigation

Responsibilities

• Provide exceptional customer service with cash handling in a high-volume sales environment
• Follow bank policies under supervision
• Evaluate customer relationships to offer bank products and services
• Aim for monthly new account production as directed by management
• Engage in in-store prospecting within the sales environment
• Process deposits and cash transactions accurately and balance daily operations
• Receive cash and checks, verify amounts, and detect counterfeit items
• Enter transactions into the computer and issue receipts
• Cross-sell bank services and products
• Serve a diverse customer base including Spanish speakers
• Maintain regular and punctual attendance
• Perform additional tasks as requested by supervisors

Skills

Cash handling

Customer service

Teamwork

Bilingual (Spanish)

Flexible schedule

Background check clearance

Education

High school diploma or equivalent

Job description

First Convenience Bank in North Little Rock, AR is seeking a Senior Personal Banker. This role focuses on delivering exceptional customer service, handling cash in a fast-paced environment, and guiding customers toward suitable bank products and services.

The position requires a flexible schedule, the ability to work evenings and weekends, and successful completion of the FNBT Step Program for internal employees. Strong teamwork and background checks are essential for ongoing success.