Branch Team Lead - Cash & Customer Sales

First Community Bancshares, Inc.; Little Rock (AR); Sur place; USD 30 000 - 38 000; Plein temps

Résumé du poste

First Community Bancshares, Inc. in Little Rock, AR is seeking a customer-focused Personal Banker/Teller to handle cash transactions and assist customers with bank products while achieving sales goals.

The role requires a high school diploma, at least six months of cash handling experience, and the ability to work evenings, weekends and holidays. The position emphasizes accurate balancing, regulatory awareness, team collaboration, and providing excellent service to a diverse customer base,

Qualifications

• At least 18 years of age.
• High School Diploma or equivalent.
• Experience in production accountability.
• Minimum of six months' cash handling experience in a sales or customer service position.
• Ability to make independent decisions.
• Ability to provide excellent customer service in a fast-paced environment.
• Familiarity with bank regulations and laws preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsabilités

• Provide prompt, efficient and friendly services to customers, involving receipt and payment of cash.
• Follow established policies in accordance with the bank's and supervisor's direction.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Ensure that each personal banker/teller balances and assists in identifying any discrepancies.
• Accountable for personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Attend business development calls, or other sales opportunities, with a member of management.
• Responsible for the guidance, development and assistance of personal banker growth and sales production.
• Sell and prepare money orders, cashier's checks, Bank-to-bank wires, and certificates of deposits.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Regular and predictable attendance and punctuality.
• Other duties as assigned

Connaissances

Cash handling

Customer service

Sales

Team player

Independent decisions

Spanish language

Regulatory familiarity

Formation

High School Diploma or equivalent

Outils

Banking software

Point of Sale systems

Description du poste

First Community Bancshares, Inc. in Little Rock, AR is seeking a customer-focused Personal Banker/Teller to handle cash transactions and assist customers with bank products while achieving sales goals.

The role requires a high school diploma, at least six months of cash handling experience, and the ability to work evenings, weekends and holidays. The position emphasizes accurate balancing, regulatory awareness, team collaboration, and providing excellent service to a diverse customer base,