Senior Personal Banker & Sales Lead

First Convenience Bank; Denton (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

First Convenience Bank in Denton, Texas is hiring a Senior Personal Banker to provide exceptional customer service and handle cash in a high-volume sales environment. The role involves promoting bank products, processing deposits, and maintaining accurate records while supporting a diverse customer base, including Spanish speakers.

This full-time position requires a flexible schedule, teamwork, and the ability to meet monthly new account production goals as directed by upper management.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent or currently enrolled in high school.
• Six months of accountable cash handling/transaction management in a retail or customer service environment.
• Successful completion of the FNBT Step Program for internal employees.
• Ability to work well with others and in a team environment.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.

Responsibilities

• Provide exceptional customer service, handling cash transactions in a high-volume sales setting.
• Follow bank policies and supervisor directions.
• Evaluate customer relationships to offer bank products and services.
• Be responsible for monthly new account production as assigned by management.
• Engage in an active sales environment and in-store prospecting as needed.
• Process deposits and pay out funds accurately and balance daily operations.
• Receive cash and checks, verify amounts, and identify endorsements.
• Guard against counterfeit currency and verify identifications.
• Enter transactions and issue receipts; handle money orders, wires, and CDs.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.

Skills

Customer service

Sales skills

Cash handling

Team player

Bilingual Spanish

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

First Convenience Bank in Denton, Texas is hiring a Senior Personal Banker to provide exceptional customer service and handle cash in a high-volume sales environment. The role involves promoting bank products, processing deposits, and maintaining accurate records while supporting a diverse customer base, including Spanish speakers.

This full-time position requires a flexible schedule, teamwork, and the ability to meet monthly new account production goals as directed by upper management.