Senior Bank Collections & Recovery Specialist

LS Solutions; Easton Center (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

LS Solutions is seeking a Sr. Collections Specialist in Massachusetts to manage a complex portfolio of delinquent commercial and consumer accounts.

You will lead high-level collection efforts, negotiate payment solutions, and ensure regulatory compliance to safeguard the organization. Collaborating with credit, legal, and relationship teams, you will drive strategies that improve recovery outcomes, reduce risk, and protect client relationships while maintaining professional standards.

Qualifications

• Experience managing delinquent portfolios in banking/collections
• Knowledge of applicable banking and collections regulations
• Ability to collaborate with legal and credit teams
• Strong attention to detail and risk assessment
• Excellent communication with delinquent accounts and stakeholders

Responsibilities

• Manage and prioritize a high-volume delinquent account portfolio
• Lead collection efforts and negotiate payment arrangements
• Ensure actions comply with banking, collections, and regulatory requirements
• Collaborate with credit, legal, and relationship teams to support clients
• Coordinate strategies to improve recovery outcomes and reduce exposure

Skills

Delinquency collections

Regulatory compliance

Cross-functional collaboration

Risk awareness and judgment

Professional communication

Job description

LS Solutions is seeking a Sr. Collections Specialist in Massachusetts to manage a complex portfolio of delinquent commercial and consumer accounts.

You will lead high-level collection efforts, negotiate payment solutions, and ensure regulatory compliance to safeguard the organization. Collaborating with credit, legal, and relationship teams, you will drive strategies that improve recovery outcomes, reduce risk, and protect client relationships while maintaining professional standards.