Senior Backend Engineer - Real-Time AI Platform (Remote)

Cresta; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Cresta is hiring a Software Engineer to help build and continuously improve our unified AI platform, enabling scalable, low-latency customer experiences across channels. This remote-first role spans the US, Canada, and Europe, with a path toward technical ownership of major platform components.

You will collaborate with product and engineering teams, focus on high-quality APIs, and optimize for performance and reliability while aligning with customer needs and product requirements.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 10+ years of experience in relevant domains.
• Proficiency in designing and maintaining clear and robust APIs based on gRPC, REST, WebSocket, etc.

Responsibilities

• Play a substantial role in the Cresta engineering team, focusing on building and continuously improving the Cresta platform to support new product requirements.
• Collaborate with product and engineering teams to develop high-quality, reusable, well-tested system components.
• Stay closely aligned with customers and their requirements, analyzing technical trade-offs and owning customer-facing deliverables.
• Optimize platform design and implementation for lower latency, higher throughput, better reliability, and cost reduction.
• Demonstrate engineering best practices and uphold your team to high standards.
• Grow into technical ownership of significant parts of Cresta’s product and platform.
• Contribute to building a best-in-class product and company.

Skills

API design

Real-time streaming

Database design & optimization

Education

Bachelor’s degree in Computer Science or related field

Tools

Kubernetes

AWS

GCP

Azure

Job description

Cresta is hiring a Software Engineer to help build and continuously improve our unified AI platform, enabling scalable, low-latency customer experiences across channels. This remote-first role spans the US, Canada, and Europe, with a path toward technical ownership of major platform components.

You will collaborate with product and engineering teams, focus on high-quality APIs, and optimize for performance and reliability while aligning with customer needs and product requirements.