Senior BA: Process Automation & AI Decisioning (Onsite)

ReqRoute,Inc; Coppell (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

ReqRoute,Inc is seeking an experienced Business Analyst to join a large-scale process automation program in Coppell, TX. You will map manual operations across 28 systems, translating steps into system rules, AI decisions, or human exceptions to enable automated workflows.

Responsibilities include requirements elicitation, Agile backlog management, user story creation, UAT strategy and execution, and weekly stakeholder reporting to operations leadership.

Qualifications

• 8+ years BA experience on process automation or systems transformation programs.
• Ability to extract undocumented operator knowledge through interviews and observation.
• Experience classifying manual process steps for automation: system rule, AI decision, or human.
• UAT ownership: you write, execute, and sign off test cases.
• Strong written communication across US/India time zones.

Responsibilities

• Own requirements elicitation and documentation for the program.
• Agile backlog management, authoring user stories, tracking progress.
• Lead UAT strategy and execution with weekly leadership reporting.

Skills

Process automation

Requirements elicitation

Backlog management

UAT ownership

Stakeholder communication

US/India time zones coordination

API specs comprehension

Tools

BMAD

Agile backlog tools

Job description

ReqRoute,Inc is seeking an experienced Business Analyst to join a large-scale process automation program in Coppell, TX. You will map manual operations across 28 systems, translating steps into system rules, AI decisions, or human exceptions to enable automated workflows.

Responsibilities include requirements elicitation, Agile backlog management, user story creation, UAT strategy and execution, and weekly stakeholder reporting to operations leadership.