Senior BA: Content & Omnichannel Transformation Lead

Dawar Consulting; South San Francisco (CA); Ibrido; USD 73.000 - 104.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Dental coverage

Vision coverage

Paid Sick Leave

401K

Descrizione del lavoro

Dawar Consulting is seeking a Senior Business Analyst focused on Content and Omnichannel in South San Francisco, CA (Hybrid). You will gather business requirements, design CMS workflows, streamline approvals, and support omnichannel digital engagement across commercial and medical teams.

Responsibilities include leading UAT, creating test scenarios, and coordinating defect resolution while partnering with Marketing, IT, and other stakeholders.

Competenze

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• 3+ years of experience as a Business Analyst, Systems Analyst, or Functional Consultant.
• Experience with Adobe Workfront, including workflow design, intake forms, and approval processes, preferred.

Mansioni

• Gather and translate business requirements into functional specifications, user stories, and acceptance criteria.
• Analyze current workflows and design future-state processes for content management and digital operations.
• Support Adobe Workfront implementation and enhancements, including intake forms, workflow templates, and approval processes.
• Partner with Marketing, Medical Affairs, IT, and technology teams to streamline content creation, review, approval, and delivery.
• Lead User Acceptance Testing (UAT), develop test scenarios, coordinate defect resolution, and support release sign-off.
• Manage requirements, backlogs, and sprint activities using Jira or similar tools.
• Support content governance, Digital Asset Management (DAM), and omnichannel campaign workflows.
• Develop process documentation, SOPs, training materials, and support user adoption.
• Track operational KPIs and identify opportunities for process improvement and automation.

Conoscenze

Business Analysis

Systems Analysis

Functional Consultant

UAT

Agile

Formazione

Bachelor's degree

Strumenti

Adobe Workfront

Jira

Descrizione del lavoro

Dawar Consulting is seeking a Senior Business Analyst focused on Content and Omnichannel in South San Francisco, CA (Hybrid). You will gather business requirements, design CMS workflows, streamline approvals, and support omnichannel digital engagement across commercial and medical teams.

Responsibilities include leading UAT, creating test scenarios, and coordinating defect resolution while partnering with Marketing, IT, and other stakeholders.