Omnichannel Content & Campaign Analyst

Apollopros

South San Francisco (CA)

Hybrid

USD 83,000 - 124,000

Part time

4 days ago

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Job summary

Apollopros, based in South San Francisco, seeks a Business Analyst for Content & Omnichannel on a contract basis. You will lead requirements gathering, analyze workflows, and validate solutions across content operations and digital channels.

Collaboration with product, activation, and tech teams will drive automation and governance improvements. Key focus areas include Workfront intake, content governance, and UAT leadership, with exposure to DAM, content metadata, and omnichannel campaigns.

Qualifications

Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
Experience leading requirements discovery, process design, UAT, and implementation activities independently.
Hands-on experience translating business processes into functional requirements and validating delivered solutions.
Experience with Jira or similar backlog, project, and defect management tools.
Excellent analytical, facilitation, communication, and stakeholder management skills.

Responsibilities

Gather, analyze, document, and validate business requirements across marketing, medical, content operations, and channel execution teams.
Facilitate workshops, stakeholder interviews, use-case development, and process mapping sessions.
Translate content supply chain and campaign workflows into detailed business requirements and functional specifications.
Assess current-state processes and design future-state workflows focused on automation, standardization, and operational efficiency.
Define content operating models, governance structures, workflow templates, roles, responsibilities, and standard operating procedures (SOPs).
Coordinate dependencies across business, technology, and vendor teams.
Collaborate with technical teams to ensure solutions meet business requirements and acceptance criteria.
Manage requirements traceability throughout the project lifecycle.
Maintain Jira backlogs, user stories, acceptance criteria, testing documentation, and release records.
Lead User Acceptance Testing (UAT), including test planning, execution, defect management, business validation, and release readiness.
Track and measure operational KPIs such as approval cycle time, adoption rates, and process efficiency.
Support deployment activities, business readiness, training, and post-launch adoption efforts.