Senior B2B Marketplace Strategy Lead

OpenAI, Inc.; New York (NY); On-site; USD 333,000 - 445,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Parental leave

Job summary

OpenAI, Inc. seeks a senior Partnerships Product Leader to shape and operate a B2B marketplace.

You will drive vision, strategy, and a scalable operating model, partnering with product and engineering to translate partner needs into prioritized roadmaps and tooling. You will own the end-to-end marketplace experience, from onboarding to billing, and collaborate with ecosystem, sales, marketing, and customer success to maximize partner participation and customer adoption.

Qualifications

• 10-15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems, or general management.
• Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform.
• Strong product judgment and ability to translate customer and partner needs into prioritized requirements, workflows, and roadmaps.
• Deep understanding of B2B marketplace infrastructure including catalog management, procurement, billing, identity, governance, reporting.
• Experience building marketplace tooling, operational systems, and measurement frameworks that improve quality and scale.
• Strong commercial judgment and understanding of how marketplace economics, policies, and incentives shape ecosystem health.
• Ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations.
• Outstanding executive communication and relationship-building skills.
• Experience building teams and operating models in a complex, fast-moving technology company.

Responsibilities

• Define the vision, strategy, roadmap, and success metrics for OpenAI’s B2B marketplace.
• Translate customer, partner, and business needs into clear product requirements and priorities in close partnership with product and engineering.
• Design the end-to-end marketplace experience and operating architecture, including partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management.
• Build the internal and external tools required to operate the marketplace efficiently, including workflows for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution.
• Establish the data foundation and measurement systems needed to understand marketplace adoption, conversion, solution quality, customer trust, and overall marketplace health.
• Design scalable commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations.
• Establish standards and operating processes for solution quality, safety, compliance, performance, and lifecycle management.
• Partner with ecosystem, sales, marketing, and customer success teams to ensure marketplace capabilities support partner participation and customer adoption.
• Build and lead the marketplace team and operating cadence, aligning cross-functional owners around clear priorities, decisions, and outcomes.

Skills

Marketplace design

Product strategy

Cross-functional leadership

B2B platforms

Data-driven

Measurement

Executive communication

Operational excellence

Team building

Ecosystem management

Job description

OpenAI, Inc. seeks a senior Partnerships Product Leader to shape and operate a B2B marketplace.

You will drive vision, strategy, and a scalable operating model, partnering with product and engineering to translate partner needs into prioritized roadmaps and tooling. You will own the end-to-end marketplace experience, from onboarding to billing, and collaborate with ecosystem, sales, marketing, and customer success to maximize partner participation and customer adoption.