Senior B2B E‑Commerce Product Lead

The U.S. Pharmacopeial Convention (USP); Rockville (MD); Hybrid; USD 140,000 - 190,000; Full time

Job summary

USP is seeking a results‑oriented Senior B2B e‑Commerce Product Manager to lead the capability‑driven roadmap and execution of USP's digital commerce platforms and supporting third‑party applications.

Reporting to the Director, Commercial Technology Operations, this role serves as the critical link between business strategy, customer experience, and technology delivery, ensuring digital commerce capabilities enable a seamless, customer‑centric experience across the end‑to‑end customer journey.

Qualifications

• Bachelor’s degree in engineering or Information Systems; PMP certification and/or master’s degree is a plus.
• 8+ years of experience in digital product ownership for enterprise-scale B2B e-commerce platforms.
• Experience with SDLC and Agile/Scrum; Jira and Confluence.
• Experience in life sciences/pharma or regulated environments preferred.
• Demonstrated business and customer-centric mindset with measurable outcomes.

Responsibilities

• Define and execute the product vision and roadmap for USP's B2B e-commerce platforms.
• Collaborate with stakeholders to identify opportunities and align investments with goals.
• Lead end-to-end product lifecycle from ideation through launch, optimization, and retirement.
• Prioritize backlog and guide agile delivery teams to achieve roadmap goals.
• Monitor KPIs and drive data-informed decisions to improve value.
• Oversee UAT and ensure quality releases.

Skills

B2B e-commerce

Agile/Scrum

Backlog management

Stakeholder management

Data-driven decision making

Analytics

Education

Bachelor’s degree in engineering or Information Systems

PMP certification or master’s degree (plus)

Tools

Jira

Confluence

Job description

USP is seeking a results‑oriented Senior B2B e‑Commerce Product Manager to lead the capability‑driven roadmap and execution of USP's digital commerce platforms and supporting third‑party applications.

Reporting to the Director, Commercial Technology Operations, this role serves as the critical link between business strategy, customer experience, and technology delivery, ensuring digital commerce capabilities enable a seamless, customer‑centric experience across the end‑to‑end customer journey.